Associate Telecom Systems Administrator

University of Arkansas System

. Assist with maintenance of the organization's enterprise IT communications infrastructure .

Posted 10/6/2026full-timeLittle Rock • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in maintaining and troubleshooting IT communications infrastructure, with a strong focus on delivering high-quality results and effective systems integration. Proficient in managing multiple applications and systems while ensuring compliance with security and performance standards.

Highest-signal resume keywords

IT Communications MaintenanceA+ CertificationMCSAMCSEStrong Communication Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

TroubleshootingData ProcessingProgrammingNetwork AdministrationCost AnalysisTraffic AnalysisSystem Integration

Soft Skills

Team CollaborationProblem Solving

Tools & Technologies

MS Office ToolsMicrosoft Project

Certifications & Qualifications

A+ CertificationMTAMCSAMCSE

Industry Keywords

Enterprise ITPerformance RequirementsReliabilityScalabilitySecurity Requirements

About the role

Key responsibilities & impact

Assist with maintenance of the organization's enterprise IT communications infrastructure
Understand customer requests, process requirements, and ensure delivery through high-quality deliverables
Document interactions between systems and applications to support performance, reliability, scalability, and security requirements
Evaluate the impact of requested changes or additions using system and application interaction documentation
Conduct cost and traffic analysis to determine the best use of resources
Manage multiple applications, systems, networks, and IT communications activities
Perform programming, analysis, networking, data processing, and/or administration responsibilities as needed
Resolve technical problems
Coordinate information system priorities
Work closely with management, other departments, customers, and UAMS IT to ensure effective systems integration
Collaborate across department areas to provide cross-functional support and meet department and company objectives
Participate in a 24/7/365 on-call rotation, taking call for one week at a time

Requirements

What you’ll need

High School diploma/GED plus four (4) years of experience maintaining, troubleshooting, and repairing IT Communications hardware required
Ability to work in a team environment
Strong written and verbal communication skills
A+ Certification
MTA
MCSA
MCSE
MS Office Tools: Word, Excel, Access, and PowerPoint; and/or Microsoft Project (preferred)
Proof of legal authority to work in the United States on the first day of employment
Annual TB Screening
Criminal Background Check
Subject to pre-employment screening, including criminal background, drug testing, and/or education verification

Benefits

Comp & perks

Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy