Business Intelligence Analyst

University of Arkansas System

. Design, develop, maintain, and optimize Salesforce reports, dashboards, datasets, queries, and related reporting solutions .

Posted 10/7/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

ETLSQL

About the role

Key responsibilities & impact

Design, develop, maintain, and optimize Salesforce reports, dashboards, datasets, queries, and related reporting solutions
Gather and clarify stakeholder requirements and translate business questions into accurate reports and data products
Define and document reporting logic, calculations, assumptions, data definitions, and source-to-report relationships
Maintain a standardized report library with naming, ownership, documentation, access controls, and retirement practices
Develop reusable data models, reporting components, and standardized datasets
Fulfill ad hoc and specialty reporting requests and identify opportunities for standardized or self-service solutions
Design, configure, test, and monitor AI-assisted and automated reporting processes
Develop prompts, instructions, templates, business rules, structured outputs, evaluation criteria, and human-review checkpoints
Evaluate emerging AI, analytics, and automation capabilities
Monitor AI-assisted outputs for accuracy, consistency, security, bias, and compliance
Document capabilities, limitations, dependencies, risks, and support requirements of AI-assisted processes
Train and support staff in responsible use of reporting, automation, and AI tools
Design, maintain, and troubleshoot data pipelines, integrations, APIs, scheduled processes, and data loads
Use SQL and ETL tools to extract, transform, reconcile, and validate data
Implement automated quality checks, exception reports, monitoring, and alerts
Investigate and resolve reporting, integration, data-access, connectivity, and performance issues
Collaborate with system administrators, data owners, vendors, and institutional technology teams
Support data governance, metadata management, privacy, security, retention, documentation, and change-control practices
Consult with end users and recommend reporting, analytical, or automated solutions
Perform other duties as assigned

Requirements

What you’ll need

Bachelor's degree in computer science, information systems, data analytics or related field plus two (2) years of experience in data analysis, database management, reporting development, or business intelligence, or High School diploma/GED plus six (6) years of experience in data analysis, database management, reporting development, or business intelligence required
Working experience in at least two or more of: SQL, Data Warehousing, Semantic Data Models, and/or Epic Clarity
At least one year of experience in a client-facing role providing technical solutions
Proficiency in SQL and ETL tools
Experience with Salesforce CRM reporting and dashboard development
Working knowledge of data warehousing concepts and database structures
Familiarity with data integration processes and troubleshooting connectivity issues
Ability to translate business needs into technical solutions
Persons must have proof of legal authority to work in the United States on the first day of employment
Criminal Background Check
Preferred: knowledge of automation, AI-assisted tools, prompt design, and process improvement methodologies
Preferred: certifications in Salesforce, SQL, or data analytics
Preferred: knowledge of vector databases or graph databases

Benefits

Comp & perks

Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy