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Clinical Services Manager
University of Arkansas System. Oversee the daily operations of the UAMS Health Benton/Bryant clinic .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in nursing leadership, staff development, and operational management within a healthcare setting. Proficient in budgeting, quality improvement, and compliance with regulatory standards while fostering a collaborative environment for patient care.
Highest-signal resume keywords
Bachelor Of Science In Nursing (BSN)Registered Nurse License In ArkansasLeadership Experience In NursingBLS CertificationClinical Experience In Nursing
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Budget ManagementQuality ImprovementPatient Satisfaction MonitoringStaff Recruitment And TrainingNursing Practice Compliance
Soft Skills
TeamworkCollaborationCommunicationMentoringProblem-Solving
Certifications & Qualifications
BLS CertificationNational Nursing Certification
Industry Keywords
Healthcare Industry TrendsEvidence-Based PracticesAmbulatory Clinic ExperiencePerformance EvaluationsContinuous Learning
About the role
Key responsibilities & impact- Oversee the daily operations of the UAMS Health Benton/Bryant clinic
- Manage staffing, staff development, budgeting, patient satisfaction, professional growth, and quality outcomes
- Collaborate with the Medical Director, providers, and organizational leadership to deliver quality patient care and exceptional customer service
- Implement organizational vision, mission, philosophy, core values, evidence-based practices, standards, and nursing support services
- Recruit, hire, interview, onboard, train, and orient qualified nursing staff
- Coordinate and monitor nursing staff workload to ensure adequate coverage and efficient operations
- Stay updated on healthcare industry trends, best practices, and advancements
- Identify improvement opportunities and implement strategies, training, protocols, technologies, and interdisciplinary collaboration
- Develop and manage the nursing department budget
- Identify cost-saving opportunities while maintaining staffing levels and patient care quality
- Monitor patient satisfaction, gather feedback, and address concerns
- Foster continuous learning and professional development; mentor staff, conduct performance evaluations, and support career advancement
- Promote teamwork, collaboration, and open communication among nursing staff
- Establish quality metrics, measure performance, and identify improvement areas with medical and organizational leadership
- Ensure nursing practices comply with UAMS, regulatory, insurance, government, and internal standards
- Serve as liaison between nursing and other departments, physicians, residency leadership, and organizational leadership
- Facilitate communication and align nursing activities with organizational goals
- Perform other duties as assigned
Requirements
What you’ll need- Bachelor of Science in Nursing (BSN) Degree
- Five (5) or more years of clinical experience in the field of Nursing
- At least three (3) years of experience in a leadership capacity
- Current Registered Nurse License in the State of Arkansas
- Current BLS certification or must successfully obtain certification within the first 30 days of employment
- Master of Science in Nursing (MSN) Degree preferred
- Ambulatory clinic experience preferred
- National Nursing Certification preferred
- Proof of legal authority to work in the United States on the first day of employment
- License or Certificate, list of three professional references, and resume required
- Pre-employment screening: Annual TB Screening, Criminal Background Check, Substance Abuse Testing
Benefits
Comp & perks- Medical, Dental and Vision plans available for qualifying staff and family
- Holiday, Vacation and Sick Leave
- Education discount for staff and dependents (undergraduate only)
- Up to 10% matched contribution from UAMS
- Basic Life Insurance up to $50,000
- Career Training and Educational Opportunities
- Merchant Discounts
- Concierge prescription delivery on the main campus when using UAMS pharmacy