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Dietetic Technician
University of Arkansas System. Ensure all patients receive meals and nourishment in a timely manner according to physician orders, diet orders, food allergens, and patient preferences .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient meal service, ensuring timely and accurate food delivery while adhering to dietary restrictions and preferences. Proficient in using electronic systems for meal ordering and patient information management in a healthcare environment.
Highest-signal resume keywords
Patient Meal ServiceElectronic Medical Record ManagementCustomer Service SkillsFood Safety StandardsTeam Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Meal OrderingNutritional Program ImplementationFood Allergen ManagementBedside Food OrderingElectronic Meal SelectionFood Storage StandardsFIFO ComplianceCleaning ProceduresWeight Lifting (26–50 lbs)Pushing and Pulling (26–50 lbs)
Soft Skills
Team-OrientedCustomer ServiceCommunicationProblem-SolvingAdaptability
Tools & Technologies
IPadsRoom Service Assist
Industry Keywords
Food ServicePatient CareHealthcare EnvironmentInclement Weather WorkPre-Employment Screening
About the role
Key responsibilities & impact- Ensure all patients receive meals and nourishment in a timely manner according to physician orders, diet orders, food allergens, and patient preferences
- Assist in planning and implementing nutritional programs and services in the hospital
- Proactively obtain food orders from patients who did not call the call center or need communication assistance
- Take accurate bedside food orders using iPads
- Enter meal selections electronically using room service assist and house selection criteria
- Update and record patient information in the electronic medical record
- Correct menu choices based on meal patterns, allergies, and patient preferences, escalating issues to leads or supervisors
- Serve and retrieve meal trays according to departmental policies and procedures
- Identify patients and trays using two patient identifiers
- Troubleshoot point-of-service issues affecting patient satisfaction
- Respond to patient requests by communicating with appropriate staff
- Prepare beverages according to thickened-liquid policies
- Stock coolers, freezers, and dry storage; store food and supplies according to department standards
- Ensure FIFO, temperature, and labeling standards are followed
- Follow cleaning checklists and maintain a clean, organized work area
- Greet customers courteously and offer assistance
- Cross-train and assist other employees while modeling appropriate customer-service behaviors
- Perform other duties as assigned by management
Requirements
What you’ll need- High School diploma/GED plus two (2) years of experience in customer service required
- Ideal candidate is team-oriented and has great customer service skills
- Must be able to work during Inclement Weather
- Must be able to work rotating Weekends and Holidays
- Experience in a food service or patient care setting is preferred
- Persons must have proof of legal authority to work in the United States on the first day of employment
- Position is subject to pre-employment screening (criminal background, drug testing, and/or education verification)
- Ability to lift and carry 26–50 lbs.
- Ability to push and pull 26–50 lbs.
- Ability to work in an inside medical environment with loud noise and exposure to chemicals, electrical hazards, fumes, gases, odors, and heavy machinery
Benefits
Comp & perks- Medical, Dental and Vision plans available for qualifying staff and family
- Holiday, Vacation and Sick Leave
- Education discount for staff and dependents (undergraduate only)
- Up to 10% matched contribution from UAMS
- Basic Life Insurance up to $50,000
- Career Training and Educational Opportunities
- Merchant Discounts
- Concierge prescription delivery on the main campus when using UAMS pharmacy