Education Coordinator

University of Arkansas System

. Provide one-on-one coaching and group instruction on computers, mobile devices, internet navigation, email, online safety, telehealth platforms, patient portals, videoconferencing, and other digital tools .

Posted 11/9/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in digital literacy instruction and community outreach, with a strong ability to assess participant needs and adapt training for varying skill levels. Proficient in maintaining records, analyzing program data, and collaborating with diverse stakeholders to enhance educational outcomes.

Highest-signal resume keywords

Digital Literacy InstructionCommunity Outreach ExperienceProgram CoordinationInterpersonal Communication SkillsOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Basic Technology Skills TeachingCompetency AssessmentsData AnalysisProgram DocumentationTraining Outcome Tracking

Soft Skills

Strong Interpersonal SkillsCustomer Service SkillsAbility to Work IndependentlyRelationship Building

Tools & Technologies

Videoconferencing PlatformsEmail ApplicationsInternet BrowsersDigital Applications

Certifications & Qualifications

Valid Arkansas Driver's LicenseAnnual TB ScreeningCriminal Background Check

Industry Keywords

Education ProgramsHealthcare SupportCommunity ResourcesParticipant Records Management

About the role

Key responsibilities & impact

Provide one-on-one coaching and group instruction on computers, mobile devices, internet navigation, email, online safety, telehealth platforms, patient portals, videoconferencing, and other digital tools
Assess participant digital literacy needs and administer pre- and post-training competency assessments
Maintain participant records, track training outcomes, conduct follow-up evaluations, and document program metrics
Recruit participants and coordinate training opportunities
Connect individuals with affordable internet services, devices, and community resources
Serve as a liaison with healthcare providers, libraries, educational institutions, and community organizations
Prepare reports, analyze program data, monitor performance measures, identify barriers to digital access, and support quality improvement and grant reporting
Collaborate with the Lead Education Coordinator on curriculum implementation, training materials, scheduling, meetings, professional development, and Virtu-RURAL program activities
Perform other duties as assigned

Requirements

What you’ll need

Bachelor's degree in education, public health, communications, information technology, human services, or a related field plus three (3) years of experience coordinating education programs, or Associate's degree in one of these fields plus five (5) years of experience, or high school diploma/GED plus seven (7) years of experience required
Valid Arkansas driver's license and reliable transportation
Must meet UAMS requirements for operating a personal or university vehicle, if applicable
Must be able to travel throughout the assigned service area
Experience in community outreach, education, customer service, healthcare support, digital literacy instruction, or a related field
Basic proficiency using computers, smartphones, tablets, internet browsers, email, videoconferencing platforms, and common digital applications
Ability to teach basic technology skills
Strong interpersonal, communication, and customer service skills
Ability to work independently and build positive relationships with community members and partner organizations
Ability to maintain participant records and complete required program documentation
Strong organizational skills and ability to manage multiple training activities
Ability to adapt instruction for participants with varying levels of digital literacy
Annual TB Screening and Criminal Background Check
Proof of legal authority to work in the United States on the first day of employment

Benefits

Comp & perks

Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy