Financial Counseling Specialist

University of Arkansas System

. Work with patients scheduled for specific clinical services to promote financial clearance before the day of care .

Posted 10/21/2026full-timeBenton • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in healthcare revenue cycle management, including patient financial clearance, authorization processes, and payment methodologies. Proficient in customer relations and problem-solving within a clinical setting.

Highest-signal resume keywords

Healthcare Revenue Cycle ManagementPatient Financial ClearanceAuthorization ProcessesCustomer Relations SkillsBasic Medical Terminology

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial ClearancePayment MethodologyPayment ProcessingEligibility ScreeningCharity Care ProgramsFinancial Assistance ProgramsBasic Computer OperationsMathematical ConceptsProblem-SolvingCritical Thinking

Soft Skills

Effective CommunicationMultitaskingCustomer Relations

Industry Keywords

HealthcareRevenue CycleSelf-Pay PatientsUnderinsured PatientsMedicaidSocial SecurityCOBRAHealth Insurance MarketplaceCharity Discount ApplicationsFinancial Assistance Plan

About the role

Key responsibilities & impact

Work with patients scheduled for specific clinical services to promote financial clearance before the day of care
Contact payers and providers to secure authorizations as needed
Explain hospital payment requirements, alternative financing, charity care programs, benefits, financial obligations, payment options, and assistance programs
Ensure payment methodology and financial coverage plans are in place before discharge or service
Screen self-pay, underinsured, surgical, diagnostic, clinic, and emergency-department patients before service
Collect payments, process deposits, and establish payment plans for large out-of-pocket obligations
Screen patients for eligibility for Social Security, COBRA, Crime Victims, Health Insurance Marketplace, Medicaid, and other programs
Obtain lifetime reserve letter signatures as needed
Screen Financial Assistance Plan applicants for additional eligible programs
Process charity discount applications and determine program eligibility
Perform other duties as needed

Requirements

What you’ll need

High School, GED or formal educational equivalent plus 6 years’ experience in healthcare in a revenue cycle related function
Bachelor’s degree in finance, business or related, plus 2 years of experience in healthcare revenue cycle or revenue cycle related function
Basic medical terminology preferred; medical terminology competency within 3 months of hire
Ability to perform basic computer operations
Ability to follow oral and written instructions and communicate effectively
Problem-solving, critical-thinking, and multitasking skills
Excellent customer relations skills
Required reading, writing, speaking, mathematical-concept, and reasoning skills
Proof of legal authority to work in the United States on the first day of employment
Pre-employment screening, including criminal background, drug testing, and/or education verification

Benefits

Comp & perks

Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy