Insurance Verification Specialist II

University of Arkansas System

. Verify eligibility and benefits for patient insurance .

Posted 10/13/2026full-timeLittle Rock • United StatesJuniorMid-Level💰 $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in verifying patient insurance eligibility, completing authorizations, and maintaining compliance with HIPAA and safety regulations. Proficient in coordinating workflows in a healthcare environment while utilizing strong organizational and interpersonal skills.

Highest-signal resume keywords

Insurance VerificationAuthorization ManagementHIPAA ComplianceCustomer Service ExperienceHealthcare Environment Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Insurance BillingPre-CertificationEPIC Data EntryOut-of-Network WaiversComputer Proficiency

Soft Skills

Organizational SkillsInterpersonal SkillsDecision-Making SkillsConflict ResolutionNegotiation Skills

Industry Keywords

CMS ComplianceJoint Commission StandardsEMTALAOSHA RegulationsFinancial Clearance Coordination

About the role

Key responsibilities & impact

Verify eligibility and benefits for patient insurance
Complete authorizations and pre-certifications
Track pre-authorizations and maintain referrals
Enter benefit and authorization information into EPIC
Initiate peer-to-peer submissions and work with clinical counterparts to collect requested information
Obtain and coordinate completion of out-of-network waivers
Coordinate with UAMS Office of Financial Clearance when appropriate
Work effectively in a team environment and coordinate workflows with other team members
Resolve conflicts positively and professionally using listening and negotiation skills
Comply with safety principles, laws, regulations, and standards associated with CMS, Joint Commission, EMTALA, and OSHA
Contribute to organizational success through integrity and innovative thinking
Perform other duties as assigned

Requirements

What you’ll need

High school graduate, GED, or formal education equivalent
Excellent organizational Skills
Interpersonal skills
Decision-making skills
Must maintain confidentiality and HIPAA compliance
Highly motivated and self-directed individual to establish plans of action
Highly proficient in computer and keyboard skills
Two (2) years of experience in customer service
Two (2) years of insurance, billing, scheduling experience in a healthcare environment
Experience working in a healthcare environment preferred
Proof of legal authority to work in the United States on the first day of employment
Resume required
Subject to pre-employment screening, including criminal background, drug testing, and/or education verification

Benefits

Comp & perks

Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy