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University of Arkansas System

Lab Support Technician I – Lab Support Services

University of Arkansas System

. Work under the supervision of the section Supervisor and Senior Tech .

Posted 10/14/2026full-timeLittle Rock • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in specimen handling, processing, and data entry within the Core Lab environment, ensuring compliance with safety and quality standards. Exhibits strong customer service skills and effective communication abilities in a fast-paced healthcare setting.

Highest-signal resume keywords
Specimen Collection VerificationEPIC System Data EntryCustomer Service SkillsSafety Intelligence ReportingWeekend Call Rotation Participation

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Specimen ProcessingRequisition EntryLabeling and SortingAutomation Line LoadingData Scanning
Soft Skills
Oral Instruction FollowingTelephone EtiquetteReading and Writing Skills
Tools & Technologies
EPIC System
Certifications & Qualifications
Annual TB ScreeningCriminal Background CheckSubstance Abuse Testing
Industry Keywords
Core LabPatient Care ActivitiesSpecimen HandlingTest OrderingCritical Results Communication

About the role

Key responsibilities & impact
  • Work under the supervision of the section Supervisor and Senior Tech
  • Provide comprehensive support for patient care activities in the Core Lab
  • Receive specimens from all sources and verify proper collection and labeling
  • Ensure tests are received in the correct tube type
  • Sort specimens into proper racks or buckets
  • Load racks onto the appropriate automation line
  • Scan specimens into the EPIC system and relabel specimens as needed
  • Enter orders into EPIC through requisition entry for outside institutions
  • Process add-on tests, timed urine specimens, Reference, VA, ACH, and mail-in specimens
  • Answer calls concerning results, reports, specimen collection, and test ordering
  • Reconcile packing lists
  • Scan requisitions from institutional accounts into EPIC
  • Call critical results as needed
  • Complete Safety Intelligence reports and deliver them to the Core Lab Manager
  • Perform other duties as assigned

Requirements

What you’ll need
  • High School, GED or formal education equivalent
  • Ability to follow oral instruction, read and write
  • Computer/basic keyboard skills
  • Telephone etiquette skills
  • Must have excellent customer service skills
  • Annual TB Screening
  • Criminal Background Check
  • Substance Abuse Testing
  • Proof of legal authority to work in the United States on the first day of employment
  • Ability to work weekends and participate in weekend call rotation

Benefits

Comp & perks
  • Medical, Dental and Vision plans available for qualifying staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy