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University of Arkansas System

Lab Support Technician II – Gross Room

University of Arkansas System

. Perform clerical duties including triaging phone calls and specimens .

Posted 10/8/2026full-timeLittle Rock • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in clerical duties within a clinical laboratory setting, including patient data management, specimen handling, and insurance verification. Ensures compliance with regulations and maintains accurate records while supporting departmental operations.

Highest-signal resume keywords
Clerical DutiesSpecimen HandlingPatient Data ManagementInsurance VerificationRegulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Clerical WorkSpecimen AccessioningData LoggingPatient IdentificationConsultation Case Review
Soft Skills
Organizational SkillsCommunication SkillsTeam Support
Tools & Technologies
UAMS System
Certifications & Qualifications
High School Diploma or GEDAnnual TB ScreeningCriminal Background CheckSubstance Abuse Testing
Industry Keywords
Clinical LaboratoryPatient InformationHealth Sciences Program

About the role

Key responsibilities & impact
  • Perform clerical duties including triaging phone calls and specimens
  • Assign identification numbers to specimens along with patient name and specimen type
  • Review, verify, and log incoming consultation cases from outside facilities into the UAMS system
  • Verify patient status, insurance coverage, and proper authorizations prior to services
  • Collect patient information and data within regulation
  • Guarantee patient identification throughout every process
  • Support other staff members and the department as needed
  • Accession specimen outreach and Surgical Pathology
  • Verify correct insurance for each patient
  • Perform clerical work for the Gross Department and triage calls to the gross lab
  • Assist clinics looking for results and correct incorrect patient information
  • Fulfill requests from outside clinics, including supplies and requisitions
  • Maintain a clean and organized area
  • Perform other duties as assigned

Requirements

What you’ll need
  • High School diploma or GED equivalent and two (2) years of experience as a Lab Tech or Assistant in a Clinical Laboratory, or 60 hours of completed higher education in a health sciences program
  • Proof of legal authority to work in the United States on the first day of employment
  • Annual TB Screening
  • Criminal Background Check
  • Substance Abuse Testing
  • List of three Professional References (name, email, business title)
  • Resume

Benefits

Comp & perks
  • Medical, Dental and Vision plans available for qualifying staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy