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Patient Access Specialist
University of Arkansas System. Analyze and reconcile the Daily Appointment Report (DAR) daily .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient registration, billing, and insurance verification within a healthcare environment, ensuring compliance with government payor requirements and operational efficiency. Proficient in analyzing appointment reports and resolving patient access-related issues.
Highest-signal resume keywords
Patient RegistrationInsurance VerificationGovernment Payors ExpertiseBilling ResolutionOperational Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Appointment AnalysisDocumentation UploadReferral AuthorizationPre-Visit ActivitiesDemographic Corrections
Soft Skills
Customer ServiceProblem SolvingAttention to Detail
Tools & Technologies
Electronic Health Record (EHR)
Certifications & Qualifications
CHAA Certification
Industry Keywords
Healthcare EnvironmentPre-Employment ScreeningCall Center ExperienceBusiness Office AdministrationScheduling
About the role
Key responsibilities & impact- Analyze and reconcile the Daily Appointment Report (DAR) daily
- Verify appointment types, provider assignments, time slots, and location details in the EHR
- Confirm completion of pre-visit activities
- Complete insurance verification, referral authorization, documentation upload, and preregistration
- Serve as subject-matter expert on Government Payors
- Validate preappointment requirements for government payors, including referrals, PCP assignments, and established care
- Resolve patient access-related billing work queue items, including registration inaccuracies, insurance verification issues, and demographic corrections
- Provide operational support and desk coverage as needed
- Perform other duties as assigned
Requirements
What you’ll need- High School/GED plus 4 years of experience in customer service, call center, business office administration, registration, billing, insurance, or scheduling; OR Associate degree plus 2 years of experience in these areas
- Persons must have proof of legal authority to work in the United States on the first day of employment
- Resume required
- Position subject to pre-employment screening (criminal background, drug testing, and/or education verification)
- Preferred: Bachelor’s degree
- Preferred: Three (3) years of experience in patient registration, scheduling, or billing in a healthcare environment
- Preferred: CHAA certification
Benefits
Comp & perks- Medical, Dental and Vision plans available for qualifying staff and family
- Holiday, Vacation and Sick Leave
- Education discount for staff and dependents (undergraduate only)
- Up to 10% matched contribution from UAMS
- Basic Life Insurance up to $50,000
- Career Training and Educational Opportunities
- Merchant Discounts
- Concierge prescription delivery on the main campus when using UAMS pharmacy