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Patient Services Associate
University of Arkansas System. Provide clerical and patient care support as a member of the Behavioral Health Service Line Women's Inpatient Unit care team .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in patient care support, including medication administration and development of patient Plans of Care, while effectively communicating with patients and families. Capable of managing conflict and contributing to a positive clinical environment through adherence to guidelines and training.
Highest-signal resume keywords
Patient Care SupportMedication AdministrationConflict Management TrainingCommunication SkillsHealth Care Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient AssessmentMedical Record ProcessingPlan of Care DevelopmentDischarge PlanningConflict Management
Soft Skills
Oral CommunicationWritten CommunicationInstruction FollowingTeam Support
Certifications & Qualifications
UAMS PCT CourseUAMS PSC CourseConflict Management Training
Industry Keywords
Behavioral HealthInpatient UnitPatient EducationClinical ServicesHealth Care Field
About the role
Key responsibilities & impact- Provide clerical and patient care support as a member of the Behavioral Health Service Line Women's Inpatient Unit care team
- Perform tasks under the direct supervision of the Clinical Services Manager and direction of the RN
- Assist with processing medical records for patient admission and discharge
- Serve as receptionist for the nursing unit
- Complete conflict management training to identify, prevent, and mitigate disruptive behaviors
- Collect and document assessment data
- Develop, implement, and evaluate patient Plans of Care
- Provide patient and family education and discharge planning
- Administer medication per standard including drug information to patients and families
- Support others and contribute to a positive clinical education environment
- Perform other duties as assigned
Requirements
What you’ll need- High school, GED, or formal education equivalent
- 1 year of work experience in the Health Care field
- Excellent oral and written communication skills
- Ability to accept and follow written and verbal instructions
- Ability to communicate following Guest Care guidelines
- Successful completion of the UAMS PCT and PSC courses
- Must successfully complete UAMS-sponsored conflict management training within six months of hire
- Proof of legal authority to work in the United States on the first day of employment
- Successful completion of pre-employment screening, including Adult Maltreatment, Annual TB Screening, Child Maltreatment, Criminal Background Check, Substance Abuse Testing, and education verification
Benefits
Comp & perks- Medical, Dental and Vision plans available for qualifying staff and family
- Holiday, Vacation and Sick Leave
- Education discount for staff and dependents (undergraduate only)
- Up to 10% matched contribution from UAMS
- Basic Life Insurance up to $50,000
- Career Training and Educational Opportunities
- Merchant Discounts
- Concierge prescription delivery on the main campus when using UAMS pharmacy