Payroll Analyst

University of Arkansas System

. Provide payroll customer service to external and internal customers .

Posted 10/9/2026full-timeLittle Rock • United StatesJunior💰 $45,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in payroll processing, including auditing payroll records, reconciling documents, and applying state payroll processing requirements. Proficient in customer service techniques and capable of conducting research and preparing financial reports.

Highest-signal resume keywords

Payroll ProcessingPayroll AccountingState Payroll Processing RequirementsMS Word and Excel ProficiencyCustomer Service Techniques

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Payroll ProcessingPayroll AccountingAudit Payroll RecordsReconcile Payroll DocumentsPrepare Financial ReportsTax Withholdings ProcessingDatabase ManagementQuantitative Quality AssuranceTimekeeping AdministrationEmployment Verification

Soft Skills

Effective CommunicationEmotional IntelligenceAdaptabilityCritical ThinkingTeamworkTime ManagementOrganization

Tools & Technologies

ServiceNowPayroll System

Industry Keywords

General BusinessFinanceAccountingGovernment Accounting PrinciplesPayroll Policies and Procedures

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Provide payroll customer service to external and internal customers
Explain policies and procedures, assist with training payroll employees, prepare correspondence, and recommend payroll procedure changes
Input and calculate personnel data in the payroll system and correct payroll records
Audit payroll records and balance them with the general ledger
Research financial data, prepare reports, and process employee demand payments
Process mandatory tax withholdings, direct deposits, and voluntary/involuntary deductions
Coordinate payroll corrections, document filing and imaging, report distribution, and vendor communications
Research approved time worked and time off
Coordinate with departments and Human Resources regarding terminations and leave without pay
Distribute payroll reports to the HR Benefits team and resolve vendor data discrepancies
Reconcile and submit benefit deduction supplier invoices
Assist with system upgrade testing, installation, maintenance, and ServiceNow payroll support
Complete employment verifications
Perform accounting duties and assist with monthly and year-end closing reconciliations
Provide training and guidance as a lead worker and potentially supervise hourly/work-study students
Audit work hours, time off, and leave; assist departments with timekeeping; administer vacation and sick leave audits

Requirements

What you’ll need

Bachelor’s degree in general business, finance, accounting, or related field, or equivalent substituted education/experience
At least one year of experience in payroll processing, payroll accounting, or related area
Knowledge of state payroll processing requirements
Knowledge of standard government accounting principles and database management
Ability to coordinate production of payrolls
Ability to reconcile and balance payroll documents
Knowledge of customer service techniques
Ability to apply payroll policies, procedures, and regulations
Ability to conduct research, perform quantitative quality assurance reviews, and prepare reports
Proficient in MS Word and Excel
Ability to coordinate with staff involved in payroll production
Proof of legal authority to work in the United States on the first day of employment
Required criminal background check, financial credit check, and sex offender registry check
Effective communication, emotional intelligence, adaptability, critical thinking, teamwork, time management, and organization

Benefits

Comp & perks

Benefits eligible
Workday payroll, finance, time tracking, and leave systems experience preferred
Required pre-employment screening provided as part of the hiring process