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Physician Relations Liaison
University of Arkansas System. Execute growth goals to achieve monthly, quarterly, and annual metrics .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sales strategies and relationship management within the healthcare sector, with a strong focus on physician recruitment and account management. Proficient in utilizing analytical skills to track performance metrics and drive resolution in complex situations.
Highest-signal resume keywords
Sales ExperiencePhysician RecruitmentAccount Management ToolsAnalytical SkillsCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales StrategiesMarket ResearchPerformance Metrics TrackingConflict ManagementChange FacilitationSales Call AnatomyResults TrackingProblem ResolutionConfidentiality MaintenanceTime Management
Soft Skills
Interpersonal SkillsInitiativeJudgmentFollow-ThroughOrganizational Skills
Tools & Technologies
SalesforceACTAccount Management Platforms
Industry Keywords
Physician RelationshipsHealthcare SalesStark LawsAnti-Trust LawsKickback Laws
About the role
Key responsibilities & impact- Execute growth goals to achieve monthly, quarterly, and annual metrics
- Provide weekly, monthly, and quarterly reports to leadership, including operating reports on sales encounters and activity tracking
- Develop bridge plans with leadership when metrics are not being met
- Build and nurture existing and new relationships with physicians and key individuals
- Identify physician needs and present ways UAMS service lines can add value
- Research physician clients and gather market and specialty information
- Create physician/practice profiles before initial visits
- Conduct routine sales calls and visits with community physicians and their staff
- Coordinate internal sales activities with laboratory, radiology, outpatient services, and other service areas
- Maintain relationships with physicians and staff and facilitate problem resolution
- Report issues to senior and hospital leadership, identify root causes, and drive resolution
- Respond promptly to situations requiring immediate attention as directed by administration
- Participate in monthly meetings with service line directors and hospital personnel
- Share visit insights and set target lists for future sales efforts
- Maintain issues and status logs and provide follow-up
- Maintain an encounter file of visits and discussions using an account management platform
Requirements
What you’ll need- Bachelor's degree required; equivalent experience (4 years of professional-level work) may be considered in lieu of a degree
- Minimum of three (3) years of sales experience, preferably in physician recruitment, medical, or pharmaceutical sales
- Excellent verbal and written communication skills
- Strong interpersonal skills
- Advanced analytical and critical thinking abilities
- Initiative and judgment for organizationally and politically sensitive situations
- Strong follow-through and results tracking
- Conflict management and change facilitation skills
- Ability to maintain strict confidentiality
- Proficiency in computer software and account management tools such as Salesforce, ACT, or similar platforms
- Familiarity with the anatomy of a sales call, including opening, probing, proving, closure, and securing commitments
- Knowledge of Stark, anti-trust, and kickback laws and their application in communications
- Excellent time management and organizational skills
- Proof of legal authority to work in the United States on the first day of employment
- Successful completion of pre-employment screening, including criminal background, drug testing, and/or education verification
Benefits
Comp & perks- Medical, dental, and vision plans available for qualifying staff and family
- Holiday, vacation, and sick leave
- Education discount for staff and dependents (undergraduate only)
- Up to 10% matched retirement contribution from UAMS
- Basic life insurance up to $50,000
- Career training and educational opportunities
- Merchant discounts
- Concierge prescription delivery on the main campus when using UAMS pharmacy