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Practice Manager – Surgical Specialties
University of Arkansas System. Manage day-to-day operational and administrative activities for UAMS Plastic Surgery and Aesthetic Plastic Surgery services .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing operational and administrative activities within Plastic Surgery and Aesthetic services, focusing on financial workflows, patient access, and service quality. Proven ability to collaborate effectively with clinical staff and external partners while analyzing and presenting financial and operational data.
Highest-signal resume keywords
Financial Data AnalysisOperational ManagementPatient Access OptimizationCollaboration with Clinical StaffMarketing Campaign Coordination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Financial ReportingData AnalysisRevenue Cycle ManagementScheduling OptimizationProcess Improvement
Soft Skills
Organizational SkillsInterpersonal CommunicationWritten CommunicationVerbal Communication
Certifications & Qualifications
Bachelor’s Degree in Healthcare, Business, Finance or Related FieldAnnual TB ScreeningCriminal Background Check
Industry Keywords
Cosmetic Surgery WorkflowsHealthcare Facility OperationsCommunity Clinic ExperienceSurgical Case RequestsPatient Satisfaction Analysis
About the role
Key responsibilities & impact- Manage day-to-day operational and administrative activities for UAMS Plastic Surgery and Aesthetic Plastic Surgery services
- Serve as subject matter expert for practice operations and cosmetic surgery workflows
- Collaborate with physicians, clinical staff, UAMS departments, and external vendors to optimize efficiency, revenue, patient access, and service quality
- Manage cosmetic surgery financial workflows, including estimates, payments, cash posting, charge posting, account reconciliation, and adjudication
- Develop, analyze, and monitor monthly financial reports and present recommendations to physicians and leadership
- Coordinate revenue cycle activities across departments
- Maintain customized cosmetic surgery charge information and workflows
- Review referrals and inquiries, coordinate scheduling, and optimize clinic and surgical schedules
- Ensure accurate surgical case requests and appropriate scheduling for cosmetic and reconstructive services
- Develop and monitor processes to improve patient access, scheduling efficiency, capacity utilization, and appointment completion
- Train clinic staff on specialized Plastic Surgery and cosmetic surgery workflows
- Identify operational issues and implement process improvements
- Liaise with building management and support services regarding facilities, space, equipment, and building issues
- Plan and coordinate community outreach, educational programs, marketing events, presentations, and educational materials
- Coordinate marketing activities, market data analysis, social media content, and marketing campaigns
- Identify opportunities for service visibility, accessibility, expansion, and growth
- Analyze patient inquiry, consultation, treatment acceptance, procedure, satisfaction, and service data
- Develop and present monthly financial, operational, and practice performance reports
- Support other surgical specialty practices and participate in departmental and organizational initiatives
- Perform other duties as assigned
Requirements
What you’ll need- Bachelor’s Degree in Healthcare, Business, Finance or related field PLUS five (5) years of experience in a hospital, outpatient healthcare facility, or community clinic setting with increasing responsibility OR High School Diploma/GED PLUS nine (9) years of experience in a hospital, outpatient healthcare facility, or community clinic setting with increasing responsibility
- Demonstrated experience with financial data collection, reporting, analysis, and interpretation
- Strong organizational, interpersonal, written, and verbal communication skills
- Demonstrated ability to work collaboratively with physicians, clinical staff, administrative departments, and external partners
- Persons must have proof of legal authority to work in the United States on the first day of employment
- Annual TB Screening
- Criminal Background Check
- Pre-employment screening may include drug testing and/or education verification
Benefits
Comp & perks- Medical, Dental and Vision plans available for qualifying staff and family
- Holiday, Vacation and Sick Leave
- Education discount for staff and dependents (undergraduate only)
- Up to 10% matched retirement contribution from UAMS
- Basic Life Insurance up to $50,000
- Career Training and Educational Opportunities
- Merchant Discounts
- Concierge prescription delivery on the main campus when using UAMS pharmacy
- Annual TB Screening
- Criminal Background Check
- Drug testing and/or education verification as applicable
- Benefits eligible position