Senior Scheduling Coordinator

University of Arkansas System

. Report directly to the Senior Director of Access .

Posted 10/8/2026full-timeLittle Rock • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient scheduling and operations management within a Medical Oncology setting, ensuring efficient workflows and accurate data management. Proficient in coordinating complex appointments and collaborating with clinical teams to enhance patient care.

Highest-signal resume keywords

Patient SchedulingEpic ExperienceData ManagementCommunication SkillsHealthcare Administration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient RegistrationAppointment CoordinationBilling ExperienceRecord OrganizationInsurance Verification

Soft Skills

Verbal CommunicationWritten Communication

Tools & Technologies

EPIC

Industry Keywords

Medical OncologyPatient OperationsHealthcare EnvironmentAdministrative SupportProgram Coordination

About the role

Key responsibilities & impact

Report directly to the Senior Director of Access
Coordinate and manage patient operations and scheduling within the Medical Oncology clinic
Make initial contact with established patients and explain scheduled appointment expectations
Organize outside records for clinic RN review
Coordinate and schedule complex appointments in Medical Oncology and other clinics
Monitor WQ activity and educate schedulers on scheduling complex appointments and treatment/testing areas
Oversee day-to-day scheduling and scheduling coordination activities
Ensure efficient workflows, accurate data management, and communication across internal departments
Serve as a liaison for existing patients through appointment scheduling
Obtain and organize outside medical records, pathology slides, and radiology imaging
Verify insurance coverage and schedule complex appointments in EPIC
Maintain the accuracy and security of patient records and correct scheduling
Assist with first-visit logistics for several other clinics
Educate prospective patients and families about Medical Oncology services and expectations
Collaborate with clinical teams, administrative staff, and external institutions to support care and service delivery for new Myeloma patients
Perform other duties as needed

Requirements

What you’ll need

High school graduate, GED, or formal education equivalent plus eight years of training and/or experience in business office administration, customer service, or related work, including three years’ experience in patient registration, scheduling, or billing in a healthcare environment; OR bachelor's degree plus four years’ experience in patient registration, scheduling, or billing in a healthcare environment
Experience with administrative support and program coordination preferred
Epic experience preferred
Verbal and written communication skills
Ability to sit or stand for long periods of time
Proof of legal authority to work in the United States on the first day of employment
Subject to pre-employment screening, including criminal background, drug testing, and/or education verification
Resume and list of three professional references required

Benefits

Comp & perks

Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy