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Student Service Design Intern – Course Selection, Self-Enrolment
University of Edinburgh Information Services Group. Research the current student experience of course selection and enrolment .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong written and verbal communication skills, with a focus on user research and data analysis to enhance the student experience. Capable of organizing and interpreting information to provide actionable insights and recommendations.
Highest-signal resume keywords
User ResearchData AnalysisService DesignBusiness AnalysisCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisUser ResearchService DesignBusiness Analysis
Soft Skills
Communication SkillsOrganizational SkillsInterpersonal Skills
Industry Keywords
Student ExperienceCourse SelectionEnrolmentDigital Services
About the role
Key responsibilities & impact- Research the current student experience of course selection and enrolment
- Gather feedback from students through a variety of mechanisms
- Write up research findings
- Assist Design Leads with data-related tasks
- Turn findings into clear insights, recommendations and visuals
- Support the project team and University decision-makers in defining a future course self-enrolment service
- Work alongside the Teaching Timetabling and Course Selection Project team
- Work on campus regularly to support collaboration and engagement with colleagues
- Attend workshops or engagement sessions outside standard working hours when occasionally required
Requirements
What you’ll need- Currently enrolled as a taught student (e.g. UG, PGT) at the University of Edinburgh for the duration of the contract
- Must be a student based in the UK for the duration of the internship contract
- Good written and verbal communication skills
- Comfortable talking and listening to other students
- Interest in improving the student experience
- Interest in understanding different student perspectives
- Ability to organise and interpret information
- Interest or experience in user research, service design, business analysis, digital services or data analysis
- Evidence of the right to work in the UK
- CV and cover letter required for application
Benefits
Comp & perks- Competitive salary
- Generous annual leave entitlement
- Defined benefits pension scheme
- Wide range of staff discounts
- Family-friendly initiatives
- Flexible work options
- Diverse and vibrant international community
- Exciting, positive, creative, challenging and rewarding place to work