Gifts Management Specialist

University of Pennsylvania

. Process gifts and pledges accurately and timely for Wharton’s high-volume fundraising operation .

Posted 9/17/2026full-timePhiladelphia • Pennsylvania • United StatesMid-LevelSenior💰 $22 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in gift processing and donor data management, ensuring compliance with University policies while maintaining high data integrity in Salesforce. Strong analytical and problem-solving abilities are essential for resolving discrepancies and enhancing operational effectiveness.

Highest-signal resume keywords

Gift ProcessingSalesforce Data ManagementAnalytical Problem-SolvingPolicy InterpretationAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Gift ProcessingData ManagementDiscrepancy ResolutionGift Agreement DraftingOperational Effectiveness

Soft Skills

Strong CommunicationService OrientationOrganizational SkillsIndependenceCollaboration

Tools & Technologies

SalesforceCRM Systems

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

FundraisingDonor DataUniversity PoliciesGift AdministrationPrincipal Gifts

About the role

Key responsibilities & impact

Process gifts and pledges accurately and timely for Wharton’s high-volume fundraising operation
Ensure compliance with University policies and procedures
Maintain accurate and integral gift and donor data in Salesforce
Research discrepancies, identify resolutions, and make necessary data corrections
Draft and coordinate gift agreements
Support complex gifts in partnership with frontline fundraisers and internal stakeholders
Provide service and guidance to Principal Gifts, Major Gifts, and other fundraising partners
Address gift processing, documentation, and related administrative matters
Interpret and apply University gift administration policies and procedures
Resolve complex or non-routine issues
Support efforts to strengthen gift administration processes, data quality, and operational effectiveness
Perform other duties as assigned

Requirements

What you’ll need

High School Diploma or GED and 3 to 5 years of related experience, or equivalent combination of education and experience, required
Ability to manage detailed, high-volume work accurately, with organization and follow-through
Strong analytical and problem-solving skills
Ability to independently research discrepancies, identify solutions, and resolve data or processing issues
Excellent judgment and ability to interpret and consistently apply policies, procedures, and business rules
Strong written and verbal communication skills
Service-oriented approach to colleagues and internal partners
Ability to manage multiple priorities and deadlines in a fast-paced, complex environment
Strong attention to detail and commitment to accurate, reliable data
Ability to work independently and collaboratively
Appropriate discretion when handling sensitive donor and gift information
Experience with Salesforce or a comparable CRM/database system preferred
Background checks may be required after a conditional job offer

Benefits

Comp & perks

Comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits
Flexible spending accounts for eligible health care and dependent care expenses
Tuition assistance for employees, spouses, and dependent children
Tuition assistance for dependent children at other institutions
Basic, Matching, and Supplemental retirement plans
Pre-tax or Roth retirement savings options
Investment options through TIAA and Vanguard
Substantial time away from work
Long-term care insurance for eligible employees and family members
Wellness and work-life programs and resources
Professional and personal development resources
Access to University resources, libraries, athletic facilities, arboretum, art galleries, and cultural and recreational activities
Free and discounted admission and memberships at Penn arts and cultural centers and museums
Discounts on goods and services, including transportation, mortgages, cars, cellular phone plans, movie tickets, and theme parks
Flexible work options, including non-traditional work hours, locations, and/or job structures
Forgivable home ownership loan for eligible employees buying a home or residing in West Philadelphia
Adoption assistance for qualified expenses, for up to two adoptions in the household