University of Phoenix

Business Analyst

• Act as the primary liaison and point of contact between IT and assigned functional business areas for software development and enhancement projects
• Develop comprehensive project plans for large-scale projects
• Prepare and facilitate status meetings and reports
• Manage resources according to project schedules
• Document functional business processes, including business cases, as-is and to-be process flow diagrams, report specifications, functional requirements, and data mapping and flow diagrams
• Research and analyze proposed projects for feasibility, ROI, level of effort and durability
• Present findings and recommendations to management
• Define testing requirements, including regression, user acceptance and other testing
• Stage data and perform final test execution
• Support quality assurance and control through data analysis during pre- and post-implementation reviews
• Build working relationships with internal and external team members to understand and resolve requests
• Perform other duties as assigned

Senior Business Analyst – Finance

Vice President

• Provide strategic leadership and full profit-and-loss accountability for the University's Continuing Education portfolio
• Set portfolio strategy and achieve revenue and profitability goals
• Establish annual and multi-year plans, financial targets, and business review cadence
• Identify new revenue opportunities and determine where to build, buy, partner, scale, reposition, or exit
• Define go-to-market strategy with Marketing and Enrollment, including positioning, customer segments, pricing, and demand generation
• Lead and hold accountable the sales organization
• Define portfolio and curriculum priorities with the Provost organization and Curriculum teams
• Own the digital customer and learner experience from discovery through enrollment, engagement, and course completion
• Use data, experimentation, AI-enabled capabilities, and emerging technologies to improve conversion, engagement, and growth
• Define multichannel growth strategies and develop partnerships and distribution opportunities
• Review business performance and make investment, scaling, redesign, repositioning, or retirement decisions
• Align cross-functional leaders around shared outcomes, decision rights, and resource priorities
• Build and develop a high-performing, growth-oriented organization
• Select, mentor, coach, and evaluate staff; establish performance objectives and conduct performance discussions
• Supervise Continuing Education personnel and indirectly lead cross-functional teams and business partners

Senior Business Analyst – Finance

VP, Continuing Education – Virtual