Coordinator, Alumni Relations Awards

University of Toronto Entrepreneurship

. Coordinate the day-to-day administration of Alumni Relations’ awards and recognition programs.

Posted 11/4/2026full-timeToronto • CanadaMid-LevelSenior💰 CA$75,004 - CA$95,915 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing awards and recognition programs, including coordinating nominations, communications, and event execution. Proficient in utilizing Microsoft 365 applications and databases to support program administration and enhance alumni engagement.

Highest-signal resume keywords

Awards Program AdministrationEvent CoordinationResearch and ReportingMicrosoft 365 ProficiencyInterpersonal Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program AdministrationAwards CoordinationEvent ExecutionResearch and AnalysisProcess Improvement

Soft Skills

JudgementDiplomacyDiscretionCustomer ServiceAttention to Detail

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPointMicrosoft TeamsMicrosoft SharePointAI ToolsARBORPheedLoopAlchemer

Industry Keywords

Alumni RelationsRecognition ProgramsAdvancementStakeholder EngagementProgram Metrics

About the role

Key responsibilities & impact

Coordinate the day-to-day administration of Alumni Relations’ awards and recognition programs.
Support nomination and application processes from launch through selection and recognition.
Advise alumni, faculty, staff, students, nominators and other stakeholders on award criteria, eligibility and processes.
Follow up on submissions and deadlines and help resolve questions and issues.
Maintain accurate awards, nominations and recipient records.
Produce reports and metrics and conduct research to support potential nominees for University and external honours, including honorary degrees.
Coordinate communications promoting and recognizing award recipients.
Support award selection committees by coordinating schedules, agendas, meeting materials and follow-up items.
Conceptualize, organize and execute event activities with colleagues and partners.
Manage the department’s general alumni inquiry channel, triaging and responding to inquiries or directing them appropriately.
Escalate sensitive or complex matters to senior leadership.
Identify opportunities to improve processes, strengthen participation and support alumni engagement and recognition.
Implement plans for awards programs and related objectives.
Check applicant eligibility, collect and pass on award submissions, maintain awards databases, and respond to service complaints.

Requirements

What you’ll need

Bachelor's Degree or an acceptable combination of equivalent education and experience.
Minimum three (3) years of relevant experience in advancement, alumni relations, awards and recognition programs, or a related program administration environment.
Experience administering awards, recognition or similar programs, including coordinating processes, deliverables, deadlines and communications.
Demonstrated ability to exercise sound judgement, diplomacy and discretion in assessing and responding to sensitive, complex or challenging inquiries and complaints, interpreting established guidelines, maintaining composure and objectivity, and identifying matters requiring referral or escalation.
Experience conducting research, consolidating and summarizing information, and preparing accurate materials to support program administration and decision-making.
Experience conceptualizing, coordinating and executing events with internal and external partners.
Experience developing, documenting and improving administrative processes and procedures.
Excellent written and oral communication skills.
Excellent interpersonal and customer service skills.
Ability to manage multiple activities, competing priorities and deadlines while maintaining accuracy and attention to detail.
Strong proficiency in Microsoft 365 applications, including Word, Excel, Outlook, PowerPoint, Teams and SharePoint.
Experience using databases and tools for updating website content.
Experience using AI tools, ARBOR, PheedLoop, and Alchemer or MS Forms are assets.

Benefits

Comp & perks

Annual step progression to a maximum of $95,915
Budget - Continuing appointment
Full-Time schedule
Accessibility accommodations throughout the application and hiring process
Voluntary confidential diversity survey