Leave Specialist

University of Wisconsin-Madison

. Serve as a subject matter expert and key resource on medical and parental leaves, leave programs, leave laws, and UW and SMPH policies and procedures .

Posted 10/30/2026full-timeMadison • Wisconsin • United StatesJuniorMid-Level💰 $65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing medical and parental leaves, ensuring compliance with leave laws and organizational policies. Proficient in high-volume administrative tasks, process improvements, and effective communication with diverse stakeholders.

Highest-signal resume keywords

Leave AdministrationProcess ImprovementHigh-Volume Caseload ManagementData ManagementConsultation and Guidance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Leave LawsDocumentation AccuracyWorkflow EfficiencyCase ManagementFMLA/WFMLA KnowledgeEligibility TrackingCompliance MetricsAdministrative CoordinationData AnalysisPolicy Interpretation

Soft Skills

CommunicationCollaborationCustomer SupportDetail OrientationProblem Solving

Tools & Technologies

Digital Productivity Tools

Industry Keywords

Human ResourcesBenefits AdministrationEmployee RelationsAccommodationsSMPH Policies

About the role

Key responsibilities & impact

Serve as a subject matter expert and key resource on medical and parental leaves, leave programs, leave laws, and UW and SMPH policies and procedures
Independently manage an annual caseload of 800+ leaves
Administer medical and parental leaves of absence end-to-end
Track leaves of absence and complete lifecycle transactions
Document, audit, and request required eligibility or update documentation
Respond to leave requests and inquiries
Consult with employees, supervisors, department leadership, and stakeholders
Collaborate on outreach and communication efforts regarding FMLA/WFMLA and the SMPH leave program
Coordinate information sharing with benefits, accommodations, employee relations, and other areas
Contribute to reasonable accommodation strategies and process improvements

Requirements

What you’ll need

At least 2 years of experience with demonstrated career progression in an HR, leave or benefits administration, or case management type role
Experience successfully managing highly detailed and high-volume administrative work including coordination, documentation, and tracking
Experience identifying and implementing process improvements that enhance customer support, documentation accuracy, workflow efficiency, or compliance metrics
Experience using digital productivity tools to support high-volume data management, reporting, analysis, or tracking
At least 1 year of experience interpreting, communicating, and disseminating complex information to diverse audiences, including providing consultation and guidance on policies, procedures, or programs
Experience managing a multi-person process or workflow
Experience managing a high-volume caseload, determining case priorities, and maintaining accuracy and service quality under tight deadlines
Continuous eligibility to work in the United States without employer sponsorship
Cover letter and resume required
Employment may require a criminal background check
H.S. Diploma preferred

Benefits

Comp & perks

Generous vacation, holidays, and sick leave
Competitive insurances and savings accounts
Retirement benefits