Student Success Coach

University of Wisconsin-Madison

. Provide individualized coaching to undergraduate students to help them overcome challenges, develop academic skills, connect with campus and community resources, manage time, set goals, and explore wellness and mental health support systems .

Posted 9/15/2026full-timeMadison • Wisconsin • United StatesJunior💰 $54,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in providing individualized coaching and support to undergraduate students, focusing on academic skills, wellness, and mental health. Proficient in developing initiatives and collaborating with stakeholders to enhance student success and wellbeing.

Highest-signal resume keywords

Student SupportCoachingCollaborationProject ManagementIntervention Strategies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Case ManagementWorkshop DevelopmentData DocumentationNeeds AssessmentResource Referral

Soft Skills

CreativityResourcefulnessRelationship BuildingInitiativeCommunication

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Holistic SuccessStudent WellbeingCrisis ManagementInterdisciplinary CareAdvocacy Model

About the role

Key responsibilities & impact

Provide individualized coaching to undergraduate students to help them overcome challenges, develop academic skills, connect with campus and community resources, manage time, set goals, and explore wellness and mental health support systems
Manage an assigned caseload through a high-touch support and advocacy model
Build trusting relationships, maintain consistent follow-up, monitor student progress and engagement, identify emerging concerns, and connect students with appropriate resources
Develop and facilitate workshops, drop-in services, and other student support initiatives
Collaborate with colleagues and campus partners to coordinate timely, personalized, and holistic assistance
Create, implement, coordinate, and monitor treatment plans to assist students/clients in meeting wellness goals
Document cases and accurately maintain case records
Serve as a primary resource and referral source during crises and/or mental health issues
Prepare reports based on documented data
Assess student/client needs and provide or recommend interdisciplinary care

Requirements

What you’ll need

Minimum 1 year of experience supporting undergraduate students or other young adults to achieve academic or holistic success, including graduate assistantships or practicums
Minimum 1 year of experience collaborating with multiple stakeholders or partners, especially in support of a student or other young adult’s wellbeing and/or success, including graduate assistantships or practicums
Bachelor's Degree Required
Experience in consulting, referring, and interventions
Experience developing initiatives to support students who are struggling academically
Creativity and resourcefulness, especially when it comes to designing initiatives to support students thriving
Demonstrated initiative in managing projects, caseloads, or programs
Eligibility to work in the United States without employer sponsorship on or before the effective date of appointment
Employment may require a criminal background check
References may be requested of final candidates

Benefits

Comp & perks

Generous vacation, holidays, and paid time off
Competitive insurances and savings accounts
Retirement benefits