Director, Global HRIS

Unum UK

. Lead the global People & Communications technology function and coach/develop a team of three HRIS Analysts .

Posted 11/9/2026full-timeUnited StatesLead💰 $109,100 - $224,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in HRIS management and application configuration, with a strong focus on process improvement and technology delivery across People & Communications. Proven leadership in managing cross-functional projects and mentoring HRIS Analysts while ensuring alignment with business strategies.

Highest-signal resume keywords

HRIS ManagementApplication ConfigurationProject ManagementLeadership ExperienceAgile/Lean Principles

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

HRIS SystemsBusiness AnalysisProcess ImprovementConfiguration ManagementData ReportingIntegration KnowledgeUser SupportTechnical GuidanceStrategic ThinkingCritical Thinking

Soft Skills

Strong Communication SkillsCustomer Service OrientationTeam CollaborationMentorshipIndependent Work

Tools & Technologies

WorkdayServiceNowMicrosoft SharePointAIAutomation ToolsMicrosoft Office Suite

Industry Keywords

People & CommunicationsCompensationPerformance ManagementTalent AcquisitionPayrollAbsence ManagementCorporate CommunicationsInclusion & DiversityLearningCorporate Social Responsibility

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Lead the global People & Communications technology function and coach/develop a team of three HRIS Analysts
Manage the HRIS support process and prioritize work with IT
Drive technology initiatives across People & Communications
Leverage People & Communications systems and application functionality globally
Recommend and drive process improvements and innovative solutions
Direct the design and configuration of system changes supporting business strategy and processes
Partner with functional areas, business partners, business leaders and cross-functional teams on technology delivery and process automation
Manage large cross-functional projects, resources, dependencies, timelines and budgets
Manage HRIS Analyst and Senior HRIS Analyst resources, including performance coaching and disciplinary action as needed
Direct technology initiatives spanning multiple People & Communications disciplines
Consult process owners on technology capabilities and product roadmaps
Direct system configuration and reporting across compensation, talent acquisition, performance management, absence management, learning, time entry, benefits, talent management, communications, payroll and related disciplines
Identify process and configuration gaps and drive improvements and end-user adoption
Influence vendor product direction and represent Unum at events, conferences and user groups
Train HR professionals, managers and employees on technology functionality
Manage technical vendor relationships and support implementation projects
Document business processes, support tools, training materials and test plans
Support application releases and continuous delivery of system updates and documentation
Establish enterprise relationships with Information Technology, Finance, Procurement, Security and Legal
Direct Tier 3 technical support and ensure SLA performance
Provide technical guidance, coaching and mentorship to HRIS Analysts

Requirements

What you’ll need

Bachelor’s degree (Computer Science, Human Resources or a related field) or equivalent experience
Minimum of 8+ years of HRIS and business analysis experience or related
Minimum of 2+ years of direct management experience
Experience directing and configuring a large global HRIS platform required
Broad business and technology understanding of internal and external trends and capabilities
Extensive application configuration and user support experience strongly preferred (Workday, ServiceNow, Microsoft SharePoint, AI, automation, etc.)
Exceptional knowledge and experience with HRIS systems, integrations and downstream, cross-functional impacts
Demonstrated leadership in executing HRIS plans successfully
Strong understanding of Agile/Lean leadership principles
Strategic and critical thinking capability
Extensive project management skills for large and complex projects
Functional knowledge in key People & Communications competencies including compensation, performance management, recruiting, benefits, payroll, absence, corporate communications, corporate social responsibility, learning, time entry, talent acquisition, inclusion & diversity
Strong verbal and written communication skills
Strong customer service orientation and ability to thrive in a team environment and work independently
Comfortable working with employees ranging from employee to senior executive level
Proven track record of proposing, documenting and implementing improvements to systems and processes in a global environment
Computer skills: Workday, ServiceNow, AI, automation tools, Microsoft SharePoint, chatbot experience, Microsoft Office Suite including Word, PowerPoint, Excel and Outlook

Benefits

Comp & perks

Award-winning culture
Inclusion and diversity as a priority
Performance Based Incentive Plans
Competitive benefits package including Health, Vision, Dental, Short & Long-Term Disability
Generous PTO (including paid time to volunteer!)
Up to 9.5% 401(k) employer contribution
Mental health support
Career advancement opportunities
Student loan repayment options
Tuition reimbursement
Flexible work environments
Healthcare benefits (health, vision, dental)
Insurance benefits (short & long-term disability)
Paid time off
401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not