FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in employee benefits and insurance, with a strong focus on strategic customer relationship management, risk analysis, and customized service strategies. Proven ability to drive growth, improve profitability, and effectively manage complex client relationships.
Highest-signal resume keywords
Employee Benefits ExpertiseStrategic Customer Relationship ManagementRisk Analysis and Health ManagementConsultative Selling SkillsLeadership and Mentoring
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Risk AnalysisHealth and Productivity AnalysisData AnalysisUnderwriting ConceptsEmployee Benefit MarketingIntegrated Disability ManagementClaim Trend AnalysisStrategic Business PlanningNew-Business ImplementationPresale Expertise
Soft Skills
Consultative SkillsRelationship BuildingCommunication SkillsNegotiation SkillsProblem-Solving Skills
Tools & Technologies
Unum ServicesBenefits AdministrationThird Party Firm ManagementExchange Relationships
Certifications & Qualifications
Proper Licensing
Industry Keywords
Employee BenefitsInsurance IndustryClient NeedsGrowth ObjectivesPremium PersistencyAccount ManagementCustomer MeetingsFace-to-Face Consultations
About the role
Key responsibilities & impact- Serve as relationship steward for complex group, voluntary benefits, and integrated cases with 2,000 or more lives
- Design and implement customized service strategies for assigned cases
- Drive growth and retention through strategic customer relationship management
- Improve block profitability, participation, and case and premium persistency
- Coordinate resources and concentrated efforts to meet client needs
- Develop actions through risk and Health & Productivity analysis and claim consultation
- Recommend solutions using expertise in Unum services, implementation, contracts, FML, Health and Productivity, reporting, and analysis
- Ensure accurate new-business implementation and partner with Home Office functions
- Delegate effectively and hold partners accountable for issue resolution and implementation planning
- Own account management strategy for an assigned block within a defined territory
- Develop and implement customized strategic business plans for clients
- Execute renewal conditioning and prepare pre-renewal face-to-face visits using claim trend analysis and Integrated Disability Management models
- Partner with Sales Consultants on annual renewals, including claim trend, underwriting, and Return to Work data
- Develop employee benefit marketing and enrollment strategies
- Manage broker, consultant, Third Party Firm, Benefits Administration, and Exchange relationships
- Consult with clients on Unum solutions and health management strategies
- Identify new-business opportunities and achieve assigned growth objectives
- Advise employers on administrative and enhanced service offerings
- Attend customer site visits in Portland, Chattanooga, or Glendale
- Conduct frequent proactive face-to-face customer meetings
Requirements
What you’ll need- Bachelor’s degree preferred
- 5 to 7 years employee benefits/insurance industry experience preferred
- Strong consultative skills and broad problem-solving and decision-making ability
- Segment/specialty knowledge preferred
- Superior relationship building/management, interpersonal, and partnership skills
- Presale expertise to influence and sell Unum’s value proposition
- Demonstrated critical thinking and ability to analyze data and make effective recommendations
- Excellent communication, presentation, negotiation, persuasion, and conflict management skills
- Ability to anticipate client needs and educate
- Robust strategic re-enrollment expertise
- Strong organizational, planning, time management, and delegation skills
- Strong leadership skills and ability and desire to coach and mentor others
- Full understanding of underwriting and risk concepts
- Ability to correlate the entire Unum product portfolio to educate and cross-sell products/services
- Strong business and financial acumen
- Strong computer skills
- Proper licensing and appointing must be obtained within 90 days from the date of hire/promotion
- Ability to travel as needed
Benefits
Comp & perks- Award-winning culture
- Inclusion and diversity as a priority
- Health, Vision, Dental, Short & Long-Term Disability
- Generous PTO, including paid time to volunteer
- Up to 9.5% 401(k) employer contribution
- Mental health support
- Career advancement opportunities
- Student loan repayment options
- Tuition reimbursement
- Flexible work environments
- Healthcare benefits, including health, vision, and dental
- Insurance benefits, including short- and long-term disability
- 401(k) retirement plan with employer match up to 5% and an additional 4.5% contribution whether you contribute or not