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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in resource management, capacity planning, and stakeholder engagement within transformation and change initiatives. Proficient in utilizing data analysis and forecasting to drive efficiency and support decision-making in a regulated industry.
Highest-signal resume keywords
Resource ManagementCapacity PlanningData AnalysisStakeholder EngagementChange Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Capacity PlanningForecastingData AnalysisUtilisation ReportingResource ForecastingProject Management PrinciplesGovernanceChange Delivery LifecyclesAgile MethodologiesWaterfall Methodologies
Soft Skills
CommunicationFacilitationPresentationOrganisationInfluencing
Tools & Technologies
Planning ToolsResource Management Tools
Industry Keywords
Transformation OfficePMOPortfolio OfficeFinancial ServicesRegulated Industry
About the role
Key responsibilities & impact- Act as the central point for resource requests across change programmes and projects
- Partner with Programme Managers, Delivery Managers, Portfolio Leads and functional leaders to understand current and future requirements
- Create and maintain rolling 3, 6 and 12-month capacity plans, identifying constraints, skills gaps and recruitment needs
- Align resources to agreed business priorities and support the resolution of competing demands
- Monitor utilisation and recommend changes where teams or individuals are under or over-allocated
- Provide resource impact assessments for new initiatives and changes in priority
- Produce clear dashboards, forecasts and management information for senior stakeholders
- Maintain accurate portfolio resource data and develop meaningful measures of efficiency and delivery performance
- Establish consistent resource management standards, processes and ways of working
- Drive continuous improvement and the adoption of effective planning tools and methodologies
Requirements
What you’ll need- Significant experience in a Transformation Office, PMO, Portfolio Office or Change function
- Proven experience managing resources across multiple programmes and projects
- Strong capacity planning, forecasting, modelling and data-analysis skills
- Experience producing resource forecasts, utilisation reporting and management information
- Confidence influencing senior stakeholders and resolving priorities in a matrix environment
- A strong understanding of portfolio, programme and project management principles, governance and change delivery lifecycles
- Excellent organisation, communication, facilitation and presentation skills
- The ability to balance immediate delivery needs with longer-term organisational capability
- Experience in insurance, financial services or another regulated industry
- Experience supporting large-scale technology and business transformation
- Experience implementing resource management processes or tools
- Knowledge of Agile, Waterfall and hybrid delivery methods
Benefits
Comp & perks- Competitive salary and generous bonus scheme
- Healthcare Cash Plan (Level 1 funded)
- Defined Contribution pension scheme
- Life assurance, private medical and income protection insurance
- Access to a remote GP, nutrition coaching, personal training, unlimited mental health support and medical second opinions
- 27 days annual leave, plus bank holidays, with the option to buy or sell up to 5 additional days
- Electric vehicle salary sacrifice scheme with on-site charging facilities
- Free shuttle bus from Dorking train station
- A supportive culture focused on wellbeing, development and career growth