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Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Lead, coach, and develop a team of technology professionals
- Foster an engaged, high-performing, and inclusive team culture
- Provide direct people leadership, including performance management, career development, coaching, mentoring, and succession planning
- Drive successful delivery of technology solutions and services aligned with business priorities and organizational objectives
- Partner with Product Owners, business stakeholders, and technology leadership to maintain a healthy and prioritized delivery backlog
- Identify, manage, and resolve project risks, operational blockers, resource constraints, and system dependencies
- Support Agile delivery practices and continuously improve planning, execution, quality, and predictability
- Ensure sound engineering and delivery practices, including testing, quality assurance, continuous integration, deployment standards, and technical governance
- Monitor delivery performance metrics and implement improvements to increase team effectiveness and business outcomes
- Facilitate collaboration across technology and business teams for strategic initiatives
- Identify team skills gaps and develop capability-building plans through hiring, coaching, mentoring, and cross-training
- Champion continuous improvement and organizational agility while helping teams navigate change
- Maintain awareness of emerging technologies, industry trends, and delivery practices
- Build and sustain a self-organizing, empowered team environment focused on accountability, innovation, and customer value
Requirements
What you’ll need- Bachelor's degree in Computer Science, Information Systems, Engineering, or related field, or equivalent combination of education and experience
- 5+ years of experience leading technology delivery teams, technology programs, or technology operations functions
- Direct people leadership experience, including managing, coaching, and developing employees
- Experience leading teams within Agile delivery environments
- Ability to manage competing priorities, delivery risks, operational issues, and stakeholder expectations
- Experience partnering with business leaders, product teams, and technology organizations to deliver strategic initiatives
- Strong communication, collaboration, and influencing skills across all organizational levels
- Ability to build high-performing teams and create a culture focused on accountability, engagement, and results
- Experience supporting enterprise applications, software delivery, digital products, or technology platforms
- Experience leading teams supporting the FINEOS platform or similar enterprise insurance technology solutions
- Background in insurance, claims administration, or benefits technology environments
- Knowledge of cloud-based architectures, enterprise applications, systems integration, and data migration strategies
- Experience managing distributed and geographically diverse teams
- Strong understanding of Agile, Lean, and continuous improvement principles
- Proven people leadership ability, not just project or delivery coordination experience
- Track record of developing and retaining high-performing teams
- Strong technology delivery experience with ownership of outcomes, risks, and execution
- Ability to balance strategic thinking with hands-on leadership
- Experience leading through organizational change while maintaining team engagement and delivery excellence
Benefits
Comp & perks- Onsite fitness facilities
- Generous paid time off
- Employee professional development programs
- Healthcare benefits (health, vision, dental)
- Insurance benefits (short & long-term disability)
- Performance-based incentive plans
- 401(k) retirement plan with an employer match up to 5%
- Additional 4.5% 401(k) contribution whether you contribute to the plan or not
