Third Party Enrollment Technology Consultant

Unum UK

. Support Colonial Life’s enrollment technology strategies through implementation, support, and service at the system and case level .

Posted 9/29/2026full-timeUnited StatesMid-LevelSenior💰 $53,300 - $100,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing complex enrollment technology projects, ensuring effective collaboration with internal and external partners while delivering quality results. Proficient in data manipulation and relational databases, with a strong focus on improving customer experience and operational efficiency.

Highest-signal resume keywords

Project ManagementEnrollment Systems ExpertiseData ManipulationMicrosoft Office ProficiencyAnalytical Problem-Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementEnrollment SystemsData ManipulationRelational DatabasesTechnical SupportCase ManagementIssue ResolutionSystem EnhancementsTestingDocumentation

Soft Skills

CollaborationCustomer ServiceRelationship BuildingTime ManagementCritical Thinking

Tools & Technologies

Microsoft ExcelMicrosoft AccessMicrosoft WordMicrosoft PowerPointMicrosoft ProjectsMicrosoft Visio

Industry Keywords

Enrollment TechnologyThird-Party EnrollmentCase-Level ManagementCross-Functional ProjectsCustomer Experience

About the role

Key responsibilities & impact

Support Colonial Life’s enrollment technology strategies through implementation, support, and service at the system and case level
Partner with business areas and customers on case implementation, case management, and issue resolution
Serve as an enrollment technology resource and point of contact for internal and external business partners during implementations
Manage multiple high-profile, high-risk, complex case-level enrollment technologies
Consult and provide technical support for enrollment technology strategies
Prevent, identify, and correct case-level third-party enrollment technology escalations in partnership with IT
Update departmental tracking and reporting systems
Anticipate the needs of third-party enrollment technology vendors
Develop methods for effective data exchange for large, complex enrollment files
Represent the team on cross-functional projects and initiatives as a subject matter expert
Support enrollment technology strategies, system enhancements, testing, and problem solving to improve customer experience and team effectiveness
Meet or exceed departmental and organizational goals and metrics
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s degree or 3-5 years’ experience in project management, enrollment systems, IT, or other related work experience required
Experience leading projects or initiatives with demonstrated strength in planning, organizing, and time management
Strong collaboration, partnering, team building, customer service, and relationship building skills with internal/external business partners
Strong written and oral communication skills
Strong analytical, critical thinking, and problem-solving skills
Strong knowledge and experience with Microsoft Office tools: Excel, Access, Word, and PowerPoint highly preferred; Projects and Visio a plus
Solid planning, organizing, and time management skills
Ability to track and manage large volumes of work and concurrent issues with timely escalation and detailed documentation
Subject matter expertise across third party enrollment technology platforms, products, services, processes, sales process, and field organization specific to Colonial Life
Strong conceptual understanding of basic design, code, and testing following IT standards preferred
Advanced working knowledge of data manipulation and relational databases through relevant tools and applications highly preferred
Ability to work independently and manage time effectively while contributing to a team environment
Proven track record of accountability for delivering quality results based on organizational and departmental quality measures
Desire to expand technical knowledge and learn new tools
Ability to reinforce core values supporting successful employee, team, and business results

Benefits

Comp & perks

Award-winning culture
Inclusion and diversity as a priority
Performance Based Incentive Plans
Competitive benefits package including Health, Vision, Dental, Short & Long-Term Disability
Generous PTO (including paid time to volunteer!)
Up to 9.5% 401(k) employer contribution
Mental health support
Career advancement opportunities
Student loan repayment options
Tuition reimbursement
Flexible work environments
Healthcare benefits (health, vision, dental)
Insurance benefits (short & long-term disability)
Paid time off
401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not