AR Commercial Follow Up Specialist

UofL Health

. Monitor commercial and specialty payer accounts receivable inventory to ensure timely follow-up and claims resolution .

Posted 9/18/2026full-timeRemote • Kentucky • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in monitoring accounts receivable, resolving claims, and understanding medical billing processes. Proficient in utilizing payer websites and adhering to compliance standards while maintaining productivity and quality.

Highest-signal resume keywords

Accounts Receivable ManagementMedical Billing KnowledgeEOB Review and AnalysisPayer Website NavigationCompliance with Regulations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Accounts ReceivableMedical BillingEOB AnalysisContractual AdjustmentsTimely Filing LimitsInsurance TermsHCFA BillingElectronic FilingPayment PostingDenial Management

Soft Skills

Professional CommunicationProblem-SolvingAttention to DetailTime ManagementCollaboration

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Commercial PayerSpecialty PayerPatient ResponsibilityUniformed BillInsurance RequirementsBilling PoliciesAuto CompensationWorkers’ CompensationIncarcerated Patient PayersState and Federal Regulations

About the role

Key responsibilities & impact

Monitor commercial and specialty payer accounts receivable inventory to ensure timely follow-up and claims resolution
Adhere to quality and productivity standards assigned by management
Submit accounts for appeal where retroactive coverage has been obtained
Identify payers submitted on paper rather than electronically and communicate opportunities to leadership
Follow up on unpaid commercial and third-party payer claims
Consistently follow up on high-dollar accounts until resolution
Review and understand explanations of benefits and remittance advice
Ensure statements are generated for patient responsibility amounts
Utilize insurance websites to view and resolve claims
Perform extensive account follow-up and provide analysis of problem accounts
Document follow-up efforts clearly and concisely in the AR system
Audit and research accounts, payment posting, and contractuals to confirm account balance accuracy
Ensure medical record requests are documented and submitted timely
Collaborate with the denials team on difficult or recurring denials
Complete tasks by deadlines
Identify and report trends that may provide insight into payment challenges
Contact patients, physician offices, attorneys, and others by phone for additional claim information
Attend seminars as requested
Perform other duties as assigned

Requirements

What you’ll need

High School Diploma or GED
1 year of patient registration, billing, or equivalent experience
Working knowledge of medical and insurance terms is desirable
Ability to review, comprehend, and discuss HCFA billing with insurance or government agencies
Knowledge of general insurance requirements
Experience working directly with EOBs and contractual adjustments
General computer knowledge and experience working with electronic filing
Ability to communicate verbally and in writing with professionalism
Ability to meet productivity expectations
Thorough knowledge of the Uniformed Bill
Knowledge of timely filing limits set forth by various payers
Knowledge of various payer websites for follow-up
Thorough understanding of commercial payer eligibility, benefits, determining primary payer, and covered benefits
Understanding of billing policies for auto and workers’ compensation and incarcerated patient payers
Compliance with state and federal regulations

Benefits

Comp & perks

Full-time employment
First shift schedule (8:00 a.m.–4:30 p.m.)