Pre Access Specialist

UofL Health

. Coordinate patient orders received from physician offices and internal ancillary departments .

Posted 9/30/2026full-timeRemote • Kentucky • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in patient order coordination, ensuring accuracy in medical documentation and compliance with HIPAA regulations. Excels in customer service and effective communication while maintaining organizational efficiency.

Highest-signal resume keywords

Patient Order CoordinationElectronic Medical Records (EMR)Medical Terminology KnowledgeHIPAA ComplianceMicrosoft Office Suite Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Typing 30 WPM with 95% AccuracyICD-10 Code LookupOrder Review and DistributionProcedure Preparation KnowledgeDocument Transmission

Soft Skills

Effective Verbal CommunicationProfessional Written CommunicationCustomer Service ExcellenceOrganizational SkillsJudgment and Reasoning

Tools & Technologies

Electronic Medical Records (EMR)Microsoft Office SuiteFax SystemsComputer Systems for Order Management

Industry Keywords

Patient AccessConfidentialityComplianceSafety StandardsMedical Documentation

About the role

Key responsibilities & impact

Coordinate patient orders received from physician offices and internal ancillary departments
Assure appropriate distribution of orders to servicing departments
Review 100% of scheduled procedure orders for physician signature, test/procedure, date, and diagnosis accuracy
Contact physician offices to clarify orders as needed and index orders to patient accounts
Manage orders received by fax, physician EMR, or other sources and scan them into electronic medical records
Answer and respond to external and internal phone calls
Check and respond to emails in a timely and professional manner
Meet or exceed productivity standards and complete daily assignments accurately
Know procedure preparation times, locations, performing physicians, and special instructions
Provide excellent customer service to internal and external customers using the ADIET method
Maintain an organized and efficient work area
Transmit patient documents accurately and promptly
Maintain job knowledge, professional conduct, confidentiality, and compliance with company policies and HIPAA requirements
Perform other duties as assigned

Requirements

What you’ll need

High School Diploma or equivalent required
PC literacy
Must be able to type 30 wpm with 95% accuracy
At least one year of patient access preferred
Demonstrated knowledge of medical terminology preferred
Must be able to communicate effectively in verbal and written formats
Proficient in EMR and Microsoft Office Suite
Able to utilize appropriate computer systems for ICD-10 code lookup
Ability to understand instructions and underlying principles
Ability to reason and make sound judgments
Must maintain confidentiality and comply with HIPAA privacy and security requirements
Adherence to organizational and department-specific safety standards and guidelines