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Research Billing Coordinator
UofL Health. Review daily reports of research subject registrations and activity, matching them to patient encounters for charge review and audit .
About the role
Key responsibilities & impact- Review daily reports of research subject registrations and activity, matching them to patient encounters for charge review and audit
- Review patient charges, orders, coverage analysis, protocols, consents, and budgets to determine charges to remove from carrier claims
- Coordinate with researchers, patient accounting, and revenue cycle teams to identify research encounters and ensure appropriate condition codes and NCT numbers on claims
- Remove research-related charges from insurance claims and queue them for researcher billing
- Establish communications and processes with revenue cycle teams, clinical researchers, and external providers
- Convert full charge information into invoices and bill research programs
- Follow up on outstanding accounts receivable
- Resolve billing compliance errors and respond to inquiries and audits
- Request or build research records in Epic, Cerner, and STAR
- Maintain compliance with company policies, HIPAA, confidentiality, safety standards, and professional conduct requirements
- Collaborate with team members and provide effective customer service to physicians, patients, staff, and the broader healthcare community
Requirements
What you’ll need- Two (2) years in healthcare finance or revenue cycle operations (required)
- Associate Degree in Business (preferred)
- Equivalent work experience acceptable
- Two (2) or more years in clinical research (preferred)
- Experience with medical terminology and/or medical coding (preferred)
- Certified Clinical Research Professional (CCRP), Certified in Healthcare Research Compliance (CHRC), or Certified Professional Coder (CPC) (preferred)
- Strong attention to detail and organization
- Strong customer service focus
- Ability to switch between tasks and follow through to resolution
- Effective verbal and written communication
- Ability to read and comprehend clinical protocols, coverage analyses, national and local coverage determinations, contracts, budgets, consent forms, and related clinical research documents
- Proficiency in Microsoft Excel, Word, and Outlook
- Cerner, Epic, and STAR experience a plus
- Ability to maintain HIPAA confidentiality and comply with privacy and security requirements
Benefits
Comp & perks- Not-for-profit 501(c)(3) employer
- Fully remote work-from-home arrangement
- Training provided as needed for Cerner, Epic, and STAR
- First shift schedule