Senior Database Administrator

Upland Software

. Provide operational database services to Upland Software in a production role .

Posted 9/22/2026full-timeRemote • Texas • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in MySQL database administration and AWS cloud database management, ensuring optimal performance, availability, and compliance with PCI DSS standards. Proficient in implementing disaster recovery strategies and automating solutions across multi-region, high-availability database architectures.

Highest-signal resume keywords

MySQL Database AdministrationAWS RDS ManagementDisaster Recovery ImplementationPCI DSS Compliance KnowledgeScripting Skills in PowerShell, Bash, and Python

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

MySQL 5.6 to 8.0.43 MigrationDatabase Infrastructure DesignPerformance Monitoring and TuningCross-Region Read Replicas ManagementAutomated Backup and Recovery Systems

Soft Skills

Excellent Communication SkillsCollaborative TeamworkProblem-Solving Ability

Tools & Technologies

Amazon RDSDocumentDBDynamoDBCloudWatchCloudTrail

Industry Keywords

Production EnvironmentHigh AvailabilityMulti-AZ DeploymentsDatabase Backup and MaintenanceCost Optimization

Tech Stack

Tools & technologies

AWSCloudDynamoDBEC2MySQLPython

About the role

Key responsibilities & impact

Provide operational database services to Upland Software in a production role
Assist the Cloud Operations team with migrating MySQL 5.6 to 8.0.43
Own database infrastructure design and ensure optimal performance, availability, and reliability
Work with Development to develop strategic solutions to recurring problems
Own, track, and resolve database-related incidents and requests within SLAs
Review database backup, maintenance, and monitoring reports to identify and resolve service issues
Respond to database-related alerts and escalations
Maintain communication with technology customers about request status
Initiate and perform changes on production systems and proactively escalate unresolved issues
Manage 19+ MySQL instances across five AWS regions on RDS and EC2
Oversee DocumentDB and DynamoDB clusters for high availability and scalability
Implement backup, recovery, and disaster recovery strategies
Ensure PCI DSS compliance and secure encryption of data at rest and in transit
Partner with Development and CloudOps teams to deliver resilient, high-performance database solutions
Maintain and optimize Amazon RDS, DocumentDB, and DynamoDB environments
Monitor and tune database performance, capacity, and replication
Manage cross-region read replicas, multi-AZ deployments, and failover procedures
Implement and verify automated backup and recovery systems
Monitor with CloudWatch, CloudTrail, Alert Logic, and SNS notifications
Conduct disaster recovery testing and maintain failover documentation
Identify cost optimization opportunities for storage, backups, and data transfer
Coordinate database alerting, escalation, and response across global teams

Requirements

What you’ll need

7+ years of MySQL database administration experience supporting a production environment
5+ years of AWS cloud database management experience with RDS, DocumentDB, and DynamoDB
5+ years of experience working in an Amazon Web Services production environment with multi-region, high-availability database architectures
Strong experience in Windows Server administration on AWS EC2 instances
Experience with previous MySQL legacy upgrades to 8.x
Broad experience across multiple database platforms
Ability and desire to learn new systems quickly with little supervision
Ability and desire to automate solutions
Ability to work effectively and collaboratively with multiple teams
Ability to explain complex technical problems to non-technical business stakeholders
Excellent communication and documentation skills
Knowledge of PCI DSS compliance requirements
Scripting skills in PowerShell, Bash, and Python
Monitoring expertise with CloudWatch, SNS, and third-party tools

Benefits

Comp & perks

Remote work support
Global culture of growth and possibility