Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
Scoutfield Logo

See all jobs on Scoutfield

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
Upload

Customer Relations Advisor – Spanish-Speaking

Upload

. Handle customer inquiries . Manage incoming contacts . Identify and assess the nature of customer requests . Provide customers with prompt and clear responses . Resolve inquiries while minimizing customer effort . Find

Posted 11/6/2026full-timeTunis • TunisiaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service capabilities by effectively managing inquiries, providing clear communication, and resolving issues while maintaining a positive attitude. Proficient in information management and onboarding procedures, with a focus on team collaboration and adaptability.

Highest-signal resume keywords
Customer Inquiry ManagementStrong Information Management SkillsKnowledge of New-Customer Onboarding ProcedureClear Communication SkillsGood Command of Spanish

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Commercial MindsetVersatilityStrong Analytical JudgmentSelf-ControlEmpathyTeam SpiritAdaptabilityInitiative
Tools & Technologies
CRM

About the role

Key responsibilities & impact
  • Handle customer inquiries
  • Manage incoming contacts
  • Identify and assess the nature of customer requests
  • Provide customers with prompt and clear responses
  • Resolve inquiries while minimizing customer effort
  • Find solutions within the Front Office team
  • Escalate issues to the Back Office when necessary
  • Advise customers on the various products in the range
  • Record requests requiring follow-up or action in the CRM
  • Assign requests to the appropriate segment
  • Guide customers through and present the website and its tools
  • Report recurring issues and malfunctions
  • Propose new solutions for users and customers
  • Suggest adjustments to procedures, tools, and other processes
  • Share knowledge with the team

Requirements

What you’ll need
  • Good command of Spanish
  • Commercial mindset
  • Strong information management skills
  • Versatility and ability to summarize information
  • Knowledge of the new-customer onboarding procedure
  • Strong analytical and objective judgment
  • Self-control and ability to handle difficult customers
  • Clear communication skills, a positive attitude, and empathy
  • Team spirit and adaptability
  • Critical, precise, and constructive approach
  • Initiative

Benefits

Comp & perks
  • Full-time permanent employment contract (CDI)