Human Design Service Specialist, French

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. Provide graphic design support to customers.

Posted 10/9/2026full-timeTunis • TunisiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in graphic design using commercial software tools, with a strong focus on customer satisfaction and continuous improvement. Proficient in adapting designs to meet production standards while maintaining high-quality output.

Highest-signal resume keywords

Adobe IllustratorAdobe PhotoshopAdobe IndesignGraphic Design SupportFluent Communication in French

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Graphic DesignMulti-Page GraphicsDesign ModificationPrinting StandardsCustomer Feedback Analysis

Soft Skills

Customer Satisfaction OrientationCollaborationPositive AttitudeProblem SolvingAdaptability

Tools & Technologies

Adobe AcrobatAffinityCanvaMS ExcelMS WordMS Outlook

Industry Keywords

Quality ExcellenceContinuous ImprovementCustomer ExperienceDesign StandardsProduct Catalogue Knowledge

About the role

Key responsibilities & impact

Provide graphic design support to customers.
Review customer designs to ensure they meet printing standards.
Modify customer graphic designs according to product requirements into printable files meeting production standards.
Contact customers when necessary to agree on design changes.
Design graphics according to customer needs and printing processes.
Achieve targets set by the team leader/manager.
Apply a customer satisfaction-oriented approach to daily tasks.
Gather feedback affecting products, processes, services and customer experience.
Report findings to the Team Leader/Escalation teams to continuously improve customer experience.
Perform additional tasks requested by the team leader/manager.
Participate in activities supporting continuous improvement of role-related skills.
Maintain thorough knowledge of the company's product catalogue to provide relevant customer guidance.

Requirements

What you’ll need

Demonstrate a high level of use of existing commercial design software tools such as Adobe Illustrator, Adobe Photoshop, Adobe Indesign, Adobe Acrobat, Affinity, Canva.
Demonstrate creative skills in providing design support to clients.
In-depth knowledge of Indesign and its use for multi-page graphics such as catalogues, books, and magazines.
Strong ethical behaviour combined with unparalleled passion, commitment and drive towards quality excellence.
Knowledge of MS Excel, Word and Outlook.
Ability to adapt to new software applications.
Fluent verbal and written communication French.
Fluent verbal and written communication English or Italian will be a plus.
Willingness to collaborate.
Demonstration of a positive attitude.
Ability to anticipate customers' expectations and requests.
Ability to propose and promote ideas for improvement.
Ability to work autonomously.
Excellent problem solving skills.
Rapid adaptation to a changing environment.

Benefits

Comp & perks

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