Admin Associate II, Brokerage Operations – Trade Compliance

UPS

. Troubleshoot and communicate documentation discrepancy issues with customers and foreign origins .

Posted 11/6/2026full-timeAiken • South Carolina • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in customs operations, including auditing commercial documents and applying harmonized tariff schedule codes. Proficient in client communication and maintaining relationships while ensuring compliance with federal requirements.

Highest-signal resume keywords

Customs Operations KnowledgeHarmonized Tariff Schedule ApplicationDocumentation Discrepancy ResolutionClient Relationship ManagementData Entry and Reporting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customs Brokerage ActivitiesAudit Commercial DocumentsPrepare Customs EntriesFile Entries to CustomsBasic Computer SkillsHS System UnderstandingFreight CoordinationFinance ReconciliationDocumentation AnalysisImaging System Usage

Soft Skills

Communication SkillsProblem-SolvingAttention to DetailInterpersonal SkillsOrganizational Skills

Tools & Technologies

GBS-CMImaging SystemSoftware PackagesDatabases

Industry Keywords

Federal RequirementsCustoms Laws and RegulationsInternational TradeDuty AssessmentsCarrier Interface

About the role

Key responsibilities & impact

Troubleshoot and communicate documentation discrepancy issues with customers and foreign origins
Audit commercial documents
Apply harmonized tariff schedule codes for accurate duty assessments
Ensure all federal requirements are met
Handle general customs brokerage activities and office and data entry tasks
Prepare customs entries and forward freight to designated locations
Interface with international and domestic carriers, overseas offices, and importers
Follow up with the clearance process on all prepared entries
Communicate documentation discrepancies to clients and supervisors
Coordinate freight delivery to designated locations
Resolve finance and accounting reconciliation exchange issues
File entries to customs via GBS-CM accurately and on time
Scan entries into the imaging system as required
Prepare reports and presentations and perform analysis using software packages and databases
Establish and maintain client relationships

Requirements

What you’ll need

High school diploma, GED, or International equivalent
Basic knowledge of customs operations, laws and regulations, and other government departments
Basic computer skills
Basic understanding of HS system
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer
Ability to work M–F 8:00 a.m.–4:30 p.m. local time
Position may require weekend and holiday schedules on a department rotation basis