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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills with a focus on addressing overdue payments and client queries. Proficient in both English and Italian, with effective organizational and problem-solving abilities.
Highest-signal resume keywords
Customer ServiceEnglish ProficiencyItalian ProficiencyProblem SolvingOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Computer Literacy
Industry Keywords
Overdue PaymentsAdministrative TasksClient Queries
About the role
Key responsibilities & impact- Provide customer service regarding overdue payments
- Answer clients' queries
- Perform other administrative tasks
Requirements
What you’ll need- Very good English, writing and speaking
- Very good Italian, writing and speaking
- Good work organizational skills
- Problem solving and analysis
- Computer literacy
- Minimum 6 months of employment track at current position in UPS for internal candidates only
Benefits
Comp & perks- Stable employment based on an employment contract
- Social benefit package, including sport package, life insurance, health care, pension scheme, co-financing of corrective glasses, and additional social benefits
- Wellbeing program with access to a platform of emotional support and coaching for employees and their families
- Access to a training platform enabling development of various competences
- Full training and support of the team after the implementation period
- Equipment for work
- Valuable professional experience in an international environment
- Use of a foreign language in daily business contacts
- Employee referral program
- Possibility to participate in employee committees, including charity initiatives, sports committee, and employee newsletter