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UPS

Customs Brokerage Representative III

UPS

. Prepare and submit customs entries accurately and in a timely manner .

Posted 10/16/2026full-timeRemote • Kentucky • United StatesJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customs operations, including accurate customs entry preparation, compliance with customs laws and regulations, and effective communication with stakeholders. Proficient in data entry and analysis, with strong organizational and problem-solving skills to manage multiple priorities in a fast-paced environment.

Highest-signal resume keywords
Customs Operations KnowledgeHarmonized Tariff Schedule ClassificationMicrosoft Office Suite ProficiencyCustoms Broker License (LCB)Customs Brokerage Software Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Customs Entry PreparationData Entry SkillsCommercial Documentation ReviewAnalytical SkillsProblem-Solving Abilities
Soft Skills
Verbal Communication SkillsWritten Communication SkillsOrganizational SkillsCustomer Relationship Management
Tools & Technologies
Customs Brokerage SoftwareImport Documentation SystemsMicrosoft OutlookMicrosoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft Teams
Certifications & Qualifications
U.S. Customs Broker License (LCB)
Industry Keywords
Customs Clearance ProcessHarmonized Tariff Schedule (HTS)Government Agency RequirementsFreight Movement CoordinationInternal Audits

About the role

Key responsibilities & impact
  • Prepare and submit customs entries accurately and in a timely manner
  • Monitor and follow up on the customs clearance process for assigned entries
  • Review, audit, and validate commercial documentation for customs and customer compliance
  • Classify merchandise using the Harmonized Tariff Schedule (HTS)
  • Coordinate freight movement and delivery to designated locations
  • Communicate documentation discrepancies and clearance issues to customers, supervisors, carriers, and stakeholders
  • Interface with international and domestic carriers, overseas offices, importers, and government agencies
  • Resolve finance, billing, and accounting reconciliation issues related to customs transactions
  • Maintain documentation and scan records into company imaging systems
  • Prepare reports, presentations, and analyses using software applications and databases
  • Research, troubleshoot, and resolve entry processing and documentation issues
  • Communicate with customers and foreign origins through verbal and written correspondence
  • Establish and maintain positive customer relationships and provide high-level service
  • Conduct internal audits and provide findings and recommendations to management
  • Support rotational weekend and holiday coverage as required
  • Perform general customs brokerage, administrative, and data entry functions

Requirements

What you’ll need
  • High school diploma, GED, or international equivalent
  • Knowledge of customs operations, customs laws and regulations, and government agency requirements
  • Basic understanding of the Harmonized Tariff Schedule (HTS) classification system
  • Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, PowerPoint, and Teams
  • Accurate and efficient data entry skills
  • Strong analytical, organizational, and problem-solving abilities
  • Excellent verbal and written communication skills
  • Ability to manage multiple priorities and meet time-sensitive deadlines
  • Must be located within 50 miles of Louisville, KY
  • Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer
  • Preferred: 1+ years of experience working for a Customs Broker or within a customs import brokerage environment
  • Preferred: U.S. Customs Broker License (LCB)
  • Preferred: Experience working with customs brokerage software and import documentation systems
  • Preferred: Experience reviewing commercial invoices, packing lists, and other import documentation

Benefits

Comp & perks
  • Permanent employment
  • Remote work arrangement for employees local to Louisville, KY
  • Monday–Friday, 8:00am–4:30pm EST schedule
  • Rotational weekend and holiday coverage as required by operational and account needs
  • Equal opportunity workplace free of discrimination, harassment, and retaliation