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About the role
Key responsibilities & impact- Prepare and submit customs entries accurately and on time
- Monitor and follow up on customs clearance processes for assigned entries
- Review, audit, and validate commercial documentation for customs and customer compliance
- Classify merchandise using the Harmonized Tariff Schedule (HTS)
- Coordinate freight movement and delivery to designated locations
- Communicate documentation discrepancies and clearance issues to customers, supervisors, carriers, and other stakeholders
- Interface with international and domestic carriers, overseas offices, importers, and government agencies
- Resolve finance, billing, and accounting reconciliation issues related to customs transactions
- Maintain accurate documentation and scan records into company imaging systems
- Prepare reports, presentations, and analyses using software applications and databases
- Research, troubleshoot, and resolve entry-processing and documentation issues
- Communicate with customers and foreign origins through verbal and written correspondence
- Establish and maintain positive customer relationships and provide high-level service
- Conduct internal audits and provide findings and recommendations to management
- Support rotational weekend and holiday coverage as required
- Perform general customs brokerage, administrative, and data entry functions
Requirements
What you’ll need- High school diploma, GED, or international equivalent
- Knowledge of customs operations, customs laws and regulations, and government agency requirements
- Basic understanding of the Harmonized Tariff Schedule (HTS) classification system
- Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, PowerPoint, and Teams
- Accurate and efficient data entry skills
- Strong analytical, organizational, and problem-solving abilities
- Excellent verbal and written communication skills
- Ability to manage multiple priorities and meet time-sensitive deadlines
- Must be located within 50 miles of Aiken, South Carolina
- Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer
- 1+ years of experience working for a Customs Broker or within a customs import brokerage environment (preferred)
- U.S. Customs Broker License (LCB) (preferred)
- Experience working with customs brokerage software and import documentation systems (preferred)
- Experience reviewing commercial invoices, packing lists, and other import documentation (preferred)
Benefits
Comp & perks- Permanent employment
- Remote work arrangement (must be local)
- Monday–Friday schedule, 8:00am–4:30pm EST
- Rotational weekend and holiday coverage as required by operational and account needs