Digital Business Development Officer

UPS

. Achieve assigned revenue and growth targets by prospecting, developing, and closing new customers .

Posted 9/21/2026full-timeUnited StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in consultative sales, pipeline management, and customer relationship building, with a strong focus on delivering value through tailored solutions. Proficient in leveraging CRM systems and data insights to drive business outcomes and enhance customer experiences.

Highest-signal resume keywords

B2B Sales ExperienceConsultative SellingCRM Proficiency (Salesforce)Property & Casualty Insurance LicenseSaaS and Fintech Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Cycle ManagementPipeline ManagementForecastingROI-Based Business Case DevelopmentUnderstanding of APIsData InsightsSolution DesignNegotiation TechniquesOutbound ProspectingCustomer Experience Delivery

Soft Skills

Verbal CommunicationWritten CommunicationCollaborationProblem SolvingCustomer Relationship Management

Tools & Technologies

CRM SystemsSalesforceData Analytics ToolsMarket Research ToolsProspecting Tools

Certifications & Qualifications

Bachelor’s DegreeProperty & Casualty Insurance License

Industry Keywords

SaaSFintechInsurtechLogistics TechSupply-Chain Platforms

About the role

Key responsibilities & impact

Achieve assigned revenue and growth targets by prospecting, developing, and closing new customers
Identify, qualify, and pursue new business opportunities through outbound prospecting, referrals, and partnerships across the UPS ecosystem
Conduct discovery-based, consultative sales conversations to understand customer risk, business, and shipping challenges
Position and sell solutions that solve customer problems and deliver measurable value
Own the full sales cycle, including pipeline management, forecasting, and deal progression
Collaborate with UPS sales partners and internal stakeholders to expand wallet share and accelerate new customer acquisition
Deliver a high-quality customer experience through clear, professional verbal and written communication
Address and escalate customer issues as needed to support deal success and long-term relationship growth
Maintain accurate activity, pipeline, and opportunity data in CRM systems
Stay current on products, services, and market conditions to effectively position solutions and add customer insight
Act as the voice of the customer in product and solution design
Participate in pilots, betas, or early-stage product rollouts

Requirements

What you’ll need

Bachelor’s Degree or International equivalent
Hold or obtain (post-hire) a valid property & casualty insurance license
2-3 years of sales experience
Experience in SaaS, fintech, Insurtech, insurance, logistics tech, or supply-chain platforms preferred
Experience selling solutions that combine product + service + insight preferred
3+ years of B2B sales experience preferred
Ability to understand and articulate the value of digital products, data insights, and analytics and translate them into business outcomes
Ability to leverage existing databases and tools to build targeted prospecting lists and prioritize opportunities
Comfort discussing APIs, system integrations, dashboards, automation, and data flows (no coding required)
Proven experience in consultative selling, discovery-based conversations, and solution design
Experience collaborating with product, technology, operations, underwriting, or analytics teams
Strong CRM and pipeline discipline (Salesforce)
Ability to build ROI-based business cases
Understanding of negotiation techniques and stakeholder objectives
Must be geographically located in the same region as the position or willing to self-relocate
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer

Benefits

Comp & perks

Permanent employment
Equal opportunity workplace free of discrimination, harassment, and retaliation