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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing business relationships and driving revenue growth in the Small to Medium size Business market, with a strong focus on Freight Forwarding sales and strategic customer engagement. Proficient in utilizing CRM software and Microsoft Office products to create effective sales strategies and manage territory performance.
Highest-signal resume keywords
Freight Forwarding Sales ExperienceTerritory ManagementBusiness-to-Business SalesStrategic Planning SkillsBilingual (Spanish and English)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ExperienceTerritory Sales PlansComplex Problem-SolvingLogistics Solutions DevelopmentCustomer Relationship Management
Soft Skills
Organization SkillsCustomer-Focused SellingRelationship BuildingCommunication Skills
Tools & Technologies
CRM SoftwareMicrosoft Office Products
Industry Keywords
Small to Medium Size BusinessRevenue GrowthC-Level Decision MakersQuarterly Business ReviewsUPS Global Freight Forwarding
About the role
Key responsibilities & impact- Develop new and existing business relationships in the Small to Medium size Business market
- Drive revenue growth through strategic, customer-focused selling
- Identify, position, and expand opportunities for UPS Global Freight Forwarding products and services
- Identify key decision makers, coordinate customer meetings, and develop comprehensive logistics solutions
- Promote internal business relationships and identify opportunities for sharing business leads and joint account support
- Develop relationships with C-level decision makers and understand customers' supply chains
- Train customers on technology platforms to support accurate billing, pricing, and UPS services
- Penetrate existing accounts to identify new business opportunities
- Develop sales strategies based on customer needs and areas of opportunity
- Identify churn and develop win-back strategies
- Prospect for new business using published data, industry guides, referrals, and territory management
- Target customer opportunities exceeding $500,000 in annual total opportunity revenue
- Facilitate customer entertainment and build relationships with preferred customers
- Collaborate with Operations to establish standard operating procedures
- Educate customers on technology solutions for tracking, pricing, and reporting
- Plan Quarterly Business Reviews to review business trends and UPS time and transit performance
- Participate in joint customer calls and functional sales meetings
- Use CRM software to develop strategic customer growth plans
- Manage the Pittsburgh and Harrisburg markets with parts of West Virginia
Requirements
What you’ll need- Minimum 3 years of experience in successful territory management
- Minimum 3 years of sales experience
- Business-to-Business or Business-to-Consumer sales experience, or UPS management or customer facing role experience
- Minimum 3 years of Freight Forwarding sales experience
- Bachelor's Degree (or internationally comparable degree) in Business, Marketing or related field
- Proficient with Microsoft Office Products (Word, Excel, Access, and Outlook)
- Ability to conduct research and develop territory sales plans
- Organization and strategic planning skills
- Strong complex problem-solving skills
- Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer
- Must be currently located in the same geographic location as the job or willing to relocate yourself
- Must be available to work flexible hours
- Must be willing to travel, as required
- Bilingual (Spanish and English) preferred
Benefits
Comp & perks- Permanent employment
- Flexible hours may be available as required by the role
- Equal opportunity workplace free of discrimination, harassment, and retaliation