Franchise Consultant

UPS

. Support franchisees within a designated territory throughout their franchise lifecycle .

Posted 10/15/2026full-timeLos Angeles • California • United StatesMid-LevelSenior💰 $77,712 - $145,068 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in franchise management, including business planning, operational compliance, and financial performance analysis. Proven ability to build relationships, provide training, and enhance franchisee success through effective communication and problem-solving.

Highest-signal resume keywords

Franchise ManagementFinancial ManagementBusiness ConsultingConflict ResolutionProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business PlanningOperational ComplianceFinancial ReportingSales Growth StrategyPerformance EvaluationMarketing StrategyFranchise Structure UnderstandingData AnalysisTraining and CoachingMerchandising

Soft Skills

Effective CommunicationProblem-SolvingTime ManagementRelationship BuildingConflict Resolution

Tools & Technologies

Digital ToolsData Management SoftwareFinancial Analysis ToolsProject Management SoftwareCommunication Platforms

Industry Keywords

FranchisingRestaurant OperationsRetail OperationsBusiness TransitionsRoyalty Streams

About the role

Key responsibilities & impact

Support franchisees within a designated territory throughout their franchise lifecycle
Develop quarterly and annual business plans with franchisees covering sales, marketing, financial goals, and action plans
Conduct quarterly store evaluations to ensure compliance with brand standards and operational procedures
Build relationships and provide training, coaching, and communication to franchisees to enhance customer experience and drive growth
Assist with franchise renewals, ownership transfers, relocations, new buildouts, remodels, store placements, merchandising, and business transitions
Plan convention-style networking meetings to educate, set direction, foster engagement, and share best practices
Provide guidance on marketing, sales growth, pricing strategy, financial reporting, and operations
Evaluate and analyze center and franchisee performance and identify areas for continuous improvement
Train and coach franchisees on financial benchmarks, TUPSS resources, and tools to optimize business performance
Act as the main point of contact between TUPSS Solution + Support Campus, UPS, vendors, area franchisees, and franchisees
Identify and address operational and financial issues affecting franchisee success
Ensure franchisee adherence to policies, procedures, and brand standards
Monitor progress and ensure timely completion of training requirements
Create a compelling vision that drives adoption and gains buy-in
Manage timelines for ownership transfers, relocations, new store buildouts, remodels, and franchise renewals
Coordinate regular convention-style network meetings with regional teams and vendors
Share best practices for operational improvements, training, merchandising, local marketing, prospecting, and overall franchise management to increase revenue and profit
Develop professional skills through company and industry-related resources

Requirements

What you’ll need

Bachelor’s degree in business, management, or a related field
5+ years of experience in Restaurant or Retail Operations, Franchising, Business Consulting, or a related field
Understanding of franchise structures and relationships, franchise products and services, and their impact on corporate profitability
Understanding of royalty streams from Franchisee to Area Franchisee to Franchisor
Effective conflict resolution and problem-solving skills
Broad understanding of financial management principles
Excellent verbal and written communication skills
Effective and confident use of digital tools and technologies to analyze, manage and share data
Willing and able to travel as required
Ability to operate independently with minimal supervision
Dedication to ongoing learning and enhancing knowledge and expertise
Strong time management skills; ability to establish project goals and objectives, meet deadlines, and ensure quality expectations
Ability to manage multiple projects simultaneously
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer

Benefits

Comp & perks

Medical/prescription drug coverage
Dental coverage
Vision coverage
Flexible Spending Account
Health Savings Account
Dependent Care Flexible Spending Account
Basic and Supplemental Life Insurance & Accidental Death and Dismemberment
Disability Income Protection Plan
Employee Assistance Program
401(k) retirement program
Vacation
Paid Holidays and Personal time
Paid Sick and Family and Medical Leave time as required by law
Discounted Employee Stock Purchase Program
Annual short-term and/or long-term incentive compensation programs, subject to applicable eligibility requirements
On-site training
Bi-annual conventions
Regional meetings
Industry association events
Sponsored training opportunities