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UPS

Healthcare Program Management, Senior II

UPS

. Serve as the primary point of contact for complex Healthcare customers using one or more UPS portfolio offerings .

Posted 10/27/2026full-timeRemote • United StatesMid-LevelSenior💰 $68,172 - $103,620 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Healthcare Logistics Distribution, project management, and client advocacy while effectively communicating and collaborating across functional teams to drive customer retention and growth.

Highest-signal resume keywords
Healthcare Logistics DistributionProject ManagementClient AdvocacyData AnalysisMicrosoft Office Proficiency

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Project ManagementData AnalysisProcess ImprovementSOP ManagementSOW Management
Soft Skills
Effective CommunicationCollaborative TeamworkCritical Issue Resolution
Industry Keywords
HealthcareCustomer RetentionOperational EngagementRisk MitigationValue-Added Services

About the role

Key responsibilities & impact
  • Serve as the primary point of contact for complex Healthcare customers using one or more UPS portfolio offerings
  • Conduct short- and medium-term project management
  • Provide client advocacy and critical issue resolution
  • Support compliance collaboration, risk mitigation, process improvement, and other value-added services
  • Oversee standard operating procedures (SOPs), manage statements of work (SOWs), and support operational and technical engagements
  • Coordinate and deliver regular reporting
  • Drive quantified value for customers
  • Facilitate internal and external meetings
  • Understand UPS Healthcare offerings, products and services
  • Support performance reliability and execution, customer retention and growth, and a differentiated customer experience

Requirements

What you’ll need
  • Effective written and verbal communication skills
  • Demonstrated ability to collaboratively work with customer service, operational, technical, quality, financial and other functional teams
  • Proficient in Microsoft Office applications
  • Ability to analyze data and translate insight into recommendations
  • Bachelor’s degree or 5+ years of equivalent experience
  • Healthcare Logistics Distribution experience preferred
  • Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer

Benefits

Comp & perks
  • Annual short-term and/or long-term incentive compensation programs may be available
  • Medical/prescription drug coverage
  • Dental coverage
  • Vision coverage
  • Flexible Spending Account
  • Health Savings Account
  • Dependent Care Flexible Spending Account
  • Basic and Supplemental Life Insurance & Accidental Death and Dismemberment
  • Disability Income Protection Plan
  • Employee Assistance Program
  • 401(k) retirement program
  • Vacation
  • Paid Holidays and Personal time
  • Paid Sick and Family and Medical Leave time as required by law
  • Discounted Employee Stock Purchase Program