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UPS

Logistics Coordinator

UPS

. Handle incoming customer requests via phone, email, and website with urgency and attention to detail .

Posted 10/14/2026full-timeMiami • Florida • United StatesJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in customer service and logistics management, with a strong focus on communication and organizational skills. Capable of managing critical shipments in fast-paced environments while meeting team metrics.

Highest-signal resume keywords
Customer Service ExperienceLogistics ManagementMicrosoft Word ProficiencyMicrosoft Excel ProficiencyData Entry

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Logistics ManagementData EntryTyping Speed of 30 WPMMicrosoft Word ProficiencyMicrosoft Excel ProficiencyMicrosoft Outlook Proficiency
Soft Skills
Outstanding Communication SkillsOrganizational SkillsAttention to DetailAbility to Operate in Fast-Paced Environment
Tools & Technologies
MNX's Proprietary Logistics Management Platform
Certifications & Qualifications
High School Diploma or GED
Industry Keywords
Medical IndustryAerospace IndustryTelecommunications IndustryHigh-Tech Industry

About the role

Key responsibilities & impact
  • Handle incoming customer requests via phone, email, and website with urgency and attention to detail
  • Process, monitor, and manage critical customer shipments using MNX's proprietary logistics management platform
  • Support shipments for the medical, aerospace, telecommunications, and high-tech industries
  • Communicate professionally and courteously with customers and agents
  • Meet required team metrics
  • Stay current on all required training

Requirements

What you’ll need
  • At least 1 year of customer service experience
  • Must be at least 18 years old
  • High school diploma or GED
  • Proficiency in Microsoft Word, Excel, Outlook, and data entry
  • Typing speed of 30 WPM
  • Must have outstanding communication, customer service, and organizational skills
  • Ability to operate in a fast-paced and demanding environment
  • Flexibility to work additional hours as business requires
  • Must be able to train Monday–Friday, 8:00am–5:00pm EST for 3–4 weeks
  • Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer