Logistics Coordinator

UPS

. Handle incoming customer requests via phone, email, and website .

Posted 10/15/2026full-timeMiami • Florida • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with proficiency in logistics management and effective communication. Capable of managing critical shipments while maintaining organizational efficiency in a fast-paced environment.

Highest-signal resume keywords

Customer Service ExperienceLogistics Management PlatformMicrosoft Word ProficiencyData Entry SkillsCall Center Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryTyping 30 WPMMicrosoft Excel ProficiencyMicrosoft Outlook ProficiencyGeography KnowledgeTime Zone Awareness

Soft Skills

Outstanding Communication SkillsOrganizational SkillsFlexibility

Tools & Technologies

Logistics Management Platform

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Medical IndustryAerospace IndustryTelecommunications IndustryHigh-Tech Industry

About the role

Key responsibilities & impact

Handle incoming customer requests via phone, email, and website
Process, monitor, and manage critical customer shipments using MNX's proprietary logistics management platform
Support shipments for medical, aerospace, telecommunications, and high-tech industries
Communicate professionally and courteously with customers and agents
Meet required team metrics
Stay current on all required training

Requirements

What you’ll need

At least 1 year of customer service experience
Must be at least 18 years old
High school diploma or GED
Proficiency in Microsoft Word, Excel, Outlook, data entry, and typing 30 WPM
Knowledge of US and world geography and time zones preferred
Call Center experience preferred
Outstanding communication, customer service, and organizational skills
Ability to operate in a fast-paced and demanding environment
Flexibility to work additional hours as business requires
Ability to work Tuesday–Saturday, 2:30 PM–11:00 PM EST
Ability to train Monday–Friday, 8:00 AM–5:00 PM EST for 3–4 weeks
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer
Ability to commute to the Miami, Florida office when on-site work resumes

Benefits

Comp & perks

Permanent employee status
Equal opportunity workplace free of discrimination, harassment, and retaliation