Major Account Executive

UPS

. Retain and grow UPS’s Small Package business .

Posted 11/9/2026full-timeOsaka • JapanMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in sales strategies and customer relationship management, with a strong focus on achieving sales targets and providing tailored solutions to clients. Proficient in utilizing sales tools and maintaining knowledge of UPS products and services to drive business growth.

Highest-signal resume keywords

Sales ExperienceCustomer Relationship ManagementMicrosoft Office ProficiencyContractual ComplianceOutbound Cold Calling

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales StrategiesCustomer SolutionsContract WritingPricing StrategiesLead Follow-Up

Soft Skills

Customer AdvocacyProblem SolvingCommunicationRelationship Building

Tools & Technologies

Automated Sales Tools

Industry Keywords

UPSBusiness-To-Business SalesBusiness-To-Consumer SalesShipping Practices

About the role

Key responsibilities & impact

Retain and grow UPS’s Small Package business
Conduct sales calls to address customer needs
Sell additional products and services
Follow up on leads
Build relationships with key decision makers and serve as a customer advocate
Research the competitive environment and use product knowledge to generate customer solutions
Perform pre-call research using automated sales tools to develop selling and pricing strategies
Make outbound cold calls to meet monthly sales targets
Create contacts, monitor contractual compliance, and answer customer questions
Respond to and resolve customer inquiries, complaints, and issues
Coordinate opportunities and strategies with other team members
Maintain knowledge of UPS products and services
Review customer shipping practices for contractual compliance
Determine customer discounts and write new contracts
Educate customers on UPS service channels
Provide value proposals to potential and existing customers

Requirements

What you’ll need

Experience using Microsoft Office products or equivalent software
Bachelor's Degree or International equivalent - Preferred
UPS and/or business-to-business or business-to-consumer sales experience - Preferred