Project Coordinator

UPS

. Coordinate the end-to-end franchisee integration and store build-out lifecycle across a 9–12-month project process .

Posted 9/29/2026full-timeRemote • United StatesJuniorMid-Level💰 $68,172 - $72,720 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in project coordination and management, particularly in franchise development and multi-unit expansion. Proficient in utilizing project management tools and maintaining detailed project documentation while ensuring compliance with brand standards and local regulations.

Highest-signal resume keywords

Project CoordinationFranchise DevelopmentMulti-Unit ExpansionProject Management ToolsCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project Coordination PrinciplesConstruction CoordinationProject DocumentationBudgetingInvoicingCost TrackingAttention to DetailProblem-SolvingInterpreting PlansManaging Multiple Projects

Soft Skills

Strong Written CommunicationStrong Verbal CommunicationAdaptabilityAttention to Detail

Tools & Technologies

SmartsheetMS ProjectMicrosoft OfficeExcelWordOutlook

Industry Keywords

Franchise OperationsComplianceBrand StandardsConstruction ProgressOperational SetupStakeholder ManagementProject Health ReportingCross-Functional CoordinationRisk ManagementPre-Opening Readiness

About the role

Key responsibilities & impact

Coordinate the end-to-end franchisee integration and store build-out lifecycle across a 9–12-month project process
Coordinate design activities to ensure layout plans align with brand standards and local regulations
Partner with C&W to monitor construction progress, validate timelines, and track milestones
Support procurement, delivery, and installation of fixtures, equipment, signage, and technology components
Oversee pre-opening readiness items including franchisee training, initial inventory, and operational setup
Manage franchisee onboarding schedules and coordinate deliverables across Sales, Training, Technology, and Compliance
Track franchisee progress using internal project management tools and checkpoints
Serve as a point of contact for franchisees, internal teams, vendors, contractors, and stakeholders
Coordinate with Design & Construction, Operations, Compliance, Training, and IT teams
Maintain project trackers, milestones, deadlines, deliverables, statuses, ownership, and risk logs
Manage document version control and accessibility of project artifacts
Prepare dashboards and reports on project health and progress for leadership
Lead project check-ins, stakeholder meetings, and milestone reviews
Provide updates on project status, risks, and next steps
Identify, escalate, and resolve project risks and issues
Confirm departmental signoffs before center opening
Facilitate handoff from build-out to Retail Operations
Support grand opening or re-opening planning and execution

Requirements

What you’ll need

Bachelor’s degree in business, management, or a related field preferred
2–4 years of experience in project coordination, construction coordination, or project administration
Experience supporting franchise development efforts, franchise operations, and multi-unit expansion projects
Knowledge of project coordination principles, workflows, and best practices
Ability to manage multiple projects, priorities, and deadlines simultaneously
Ability to coordinate schedules, meetings, and project activities across cross-functional teams
Working knowledge of project documentation, including schedules and reports
Proficiency with project management and collaboration tools such as Smartsheet, MS Project, or similar
Strong written and verbal communication skills
Ability to track project timelines, milestones, deliverables, and risks, and escalate issues as needed
Attention to detail and accuracy in maintaining project records and documentation
Ability to interpret plans, specifications, and construction-focused project requirements
Understanding of franchise or multi-unit development processes, compliance, and brand standards
Basic knowledge of budgeting, invoicing, and project cost tracking
Strong problem-solving skills and ability to adapt in a fast-paced environment
Proficiency in Microsoft Office, including Excel, Word, and Outlook
Willingness and ability to travel to NC, SC, and GA and visit centers
Must be a U.S. Citizen or National, lawful permanent resident, or alien authorized to work in the U.S.

Benefits

Comp & perks

Annual short-term and/or long-term incentive compensation programs may be available
Bonus based on company performance
Medical/prescription drug coverage
Dental & Vision Benefits
Flexible Spending Account
Health Savings Account
Dependent Care Flexible Spending Account
Basic and Supplemental Life Insurance & Accidental Death and Dismemberment
Disability Income Protection Plan
Employee Assistance Program
Educational Assistance Program
401(k) retirement program
Vacation
Paid Holidays and Personal time
Paid Sick/Family and Medical Leave time as required by law
Discounted Employee Stock Purchase Program
Remote/WFH arrangement
Travel to NC, SC, GA and center visits