Supplier Management Key Account Supervisor I

UPS

. Manage purchase orders, coordinating with global locations to ensure smooth goods movement and maintain high customer satisfaction .

Posted 11/10/2026full-timeRemote • New Jersey • United StatesMid-LevelSenior💰 $68,172 - $145,068 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in supply chain management, particularly in ocean freight, while leveraging advanced Excel skills for data analysis and reporting. Proven ability to foster customer relationships and deliver exceptional service in a fast-paced environment.

Highest-signal resume keywords

Supply Chain ManagementOcean Freight ExperienceIntermediate Excel SkillsCustomer Service DeliveryAnalytical Thinking

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Supply Chain ManagementOcean FreightData AnalysisDocument ManagementKPI ReviewBusiness AnalysisCorrective Action PlansGoods Movement CoordinationSOP UpdatingVendor Compliance

Soft Skills

Communication SkillsRelationship BuildingStrategic ThinkingTask ManagementCustomer Advocacy

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Customer RelationsGlobal LogisticsOperational ComplianceSupplier ManagementBusiness Development

About the role

Key responsibilities & impact

Manage purchase orders, coordinating with global locations to ensure smooth goods movement and maintain high customer satisfaction
Foster relationships with international UPS offices, update SOPs, and ensure operational compliance
Coordinate with Business Development teams on industry trends
Drive business growth through strategic customer meetings, KPI reviews, and data-driven supply chain solutions
Oversee document management and corrective action plans, ensuring origin compliance
Provide business analysis reports on shipping activities, review shipment status, and ensure vendor compliance
Leverage advanced Excel skills to manipulate and analyze data
Act as a customer advocate to resolve pricing, service, and relationship issues and prevent churn
Deliver a seamless customer experience from initial contact through full integration of new Supplier Management customers
Interact with global customer locations and decision-makers to facilitate goods movement into the U.S. market

Requirements

What you’ll need

Proven experience in supply chain management and/or ocean and customer relations
Strong analytical and strategic thinking skills
Excellent communication and relationship-building abilities
Ability to manage multiple tasks and prioritize effectively
Must have a Bachelor's Degree (or international equivalent) or be a current UPS employee with three years of UPS experience
Must have Ocean freight experience – Required
Must have Intermediate Excel Skills – Required
Proven experience delivering customer service in direct customer-facing environments – Required
Ability to work 8 AM to 5 PM
This position may require traveling depending on business needs

Benefits

Comp & perks

Medical/prescription drug coverage
Dental coverage
Vision coverage
Flexible Spending Account
Health Savings Account
Dependent Care Flexible Spending Account
Basic and Supplemental Life Insurance
Accidental Death and Dismemberment coverage
Disability Income Protection Plan
Employee Assistance Program
401(k) retirement program
Vacation
Paid Holidays and Personal time
Paid Sick and Family and Medical Leave time as required by law
Discounted Employee Stock Purchase Program
Annual short-term and/or long-term incentive compensation programs, subject to applicable eligibility requirements