Patient Care Coordinator – Authorization Specialist

Upstream Rehabilitation

. Greet everyone entering the clinic in a friendly and welcoming manner .

Posted 9/21/2026full-timeRidgeland • Mississippi • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong communication and organizational skills while managing patient scheduling, insurance verification, and payment collection in a clinical setting. Capable of multitasking and maintaining a welcoming atmosphere to enhance patient experience.

Highest-signal resume keywords

Patient SchedulingInsurance VerificationPayment CollectionCommunication SkillsTime Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient SchedulingInsurance VerificationPayment CollectionDocument RoutingInventory Management

Soft Skills

Communication SkillsOrganizational SkillsMultitaskingTime ManagementCustomer Experience

Tools & Technologies

Office EquipmentComputer Proficiency

Certifications & Qualifications

High School Diploma or Equivalent

Industry Keywords

Clinic ProceduresPatient ReferralsCompliance TrainingNon-Clinical Documentation

About the role

Key responsibilities & impact

Greet everyone entering the clinic in a friendly and welcoming manner
Schedule new referrals received by fax or telephone from patients and physician offices
Verify insurance coverage for patients
Collect patient payments and all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Create an inviting clinic atmosphere
Make welcome calls and monitor arrival rates through customer experience
Manage schedules, document routing, overtime, non-clinical documentation, deposits, caseload and insurance reporting
Monitor clinic inventory
Attend required training and complete quarterly compliance training
Collaborate with the Clinic Director to carry out efficient clinic procedures

Requirements

What you’ll need

High School Diploma or equivalent
Communication skills – must be able to relate well to Business Office and Field leadership
Ability to multitask, maintain organizational detail, meet deadlines, and work with little to no supervision
Efficient time management and presentation skills
Minimum expectation of 40 hours per week
Ability to perform sedentary work and frequently use a computer and office equipment
Ability to communicate accurately, comprehend information, and use judgment appropriately
Ability to occasionally lift, carry, push, or pull 0–20 lbs.

Benefits

Comp & perks

Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match