Site Reliability Engineer

Upwind Security

. Monitor the health and performance of Upwind’s production infrastructure and customer environments using Grafana, Kibana, OpenSearch and AWS-native tooling .

Posted 11/9/2026full-timeRemote • California • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in monitoring and maintaining cloud infrastructure performance using AWS and observability tools like Grafana and Kibana. Proficient in troubleshooting issues, documenting incidents, and contributing to cloud reliability projects while collaborating with cross-functional teams.

Highest-signal resume keywords

AWSGrafanaKibanaSQLKubernetes

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cloud MonitoringTroubleshootingMetricsLoggingAlertingInfrastructure As CodeScriptingDatabase ManagementCloud Security ConceptsObservability Tools

Soft Skills

Problem-SolvingCommunicationSelf-MotivatedIndependent WorkTeam Collaboration

Tools & Technologies

OpenSearchDockerEKSECSTerraform

Industry Keywords

Cloud ReliabilityProduction InfrastructureIncident ManagementRoot Cause AnalysisShift-Based Schedule

Tech Stack

Tools & technologies

AWSAzureCloudDockerGoogle Cloud PlatformGrafanaKubernetesMySQLPythonSQLTerraform

About the role

Key responsibilities & impact

Monitor the health and performance of Upwind’s production infrastructure and customer environments using Grafana, Kibana, OpenSearch and AWS-native tooling
Investigate and troubleshoot issues across environments built on AWS, Kubernetes, Docker and EKS/ECS
Respond to alerts and incidents, open and track cases, and drive issues to resolution with Technical Support, R&D, DevOps and Product
Document, categorize and report incidents, and contribute to root cause analysis
Build and improve observability coverage, including dashboards, alerts, metrics and automation
Contribute to cloud infrastructure and reliability projects alongside on-call and shift work
Help establish runbooks, processes and best practices for the US team
Keep up with new technologies in cloud reliability, observability and security
Work closely with DevOps, R&D and Product

Requirements

What you’ll need

Bachelor’s degree in Computer Science
1–4 years of hands-on experience as an SRE, cloud engineer or in a cloud monitoring role (not IT support or helpdesk)
Hands-on experience with AWS
Experience with observability tools such as Grafana, Kibana or OpenSearch
Solid grasp of metrics, logging and alerting
Proficiency in SQL (MySQL or similar) and working with databases
Ability to work a shift-based schedule, including nights on rotation
Strong problem-solving and communication skills
Self-motivated and comfortable working independently and with a global team
US citizenship required
Nice to have: experience with GCP or Azure
Nice to have: familiarity with Kubernetes and Docker
Nice to have: experience with AWS services such as RDS and OpenSearch
Nice to have: infrastructure as code (e.g., Terraform) or scripting (Python, Bash)
Nice to have: basic knowledge of cloud security concepts

Benefits

Comp & perks

Full-time employment
Opportunity to contribute directly to securing next-generation cloud infrastructure
Work alongside top-tier professionals
Career-building opportunity within a fast-growing cybersecurity company