Director, Enrollment Operations and Strategy

UR Ventures

. Provide strategic leadership for undergraduate admissions analytics, reporting, technology, data governance, and communications operations .

Posted 9/24/2026full-timeRochester • New York • United StatesSeniorLead💰 $86,900 - $130,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in enrollment management analytics, data governance, and strategic leadership within higher education. Proficient in translating complex data into actionable insights while overseeing operational processes and team performance.

Highest-signal resume keywords

Enrollment ManagementData AnalyticsSlate CRM AdministrationStatistical Software ProficiencySupervisory Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data VisualizationStatistical AnalysisPredictive ModelingOperational Process ImprovementData Integrity Standards

Soft Skills

Excellent CommunicationInterpersonal SkillsProblem-Solving SkillsAttention to DetailTeam Collaboration

Tools & Technologies

SlateSASRSPSSTableauPower BI

Industry Keywords

Higher Education OperationsEnrollment ReportingData GovernanceInstitutional ResearchCompliance Standards

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Provide strategic leadership for undergraduate admissions analytics, reporting, technology, data governance, and communications operations
Translate enrollment data into actionable insights supporting recruitment and enrollment goals
Lead continuous improvement of key operational processes
Lead and collaborate with the Enrollment Data and Operations team
Oversee configuration, optimization, testing, and continuous improvement of Slate forms, workflows, queries, rules, portals, and operational processes
Serve as primary liaison to the central Slate support team and functional administrator/superuser for Slate within Undergraduate Admissions
Assess operational needs, translate business requirements into technology solutions, and recommend process improvements
Establish standards for data integrity, governance, and compliance across admissions systems
Develop metrics, documentation, dashboards, reports, data visualizations, forecasts, predictive models, funnel analyses, and census reporting
Analyze application, admission, enrollment, demographic, and territory performance data
Conduct enrollment management research and prepare executive-level analyses
Develop standard reporting protocols and respond to ad hoc university leadership requests
Supervise three or more full-time Enrollment Data and Operations professionals
Set priorities, establish performance expectations, monitor progress, evaluate outcomes, coach, mentor, and provide feedback
Coordinate Slate-based recruitment communications, data segmentation, personalization, testing, compliance, and large-scale email/text campaigns
Monitor communications performance and recommend improvements
Coordinate institutional enrollment reporting and required external surveys, including IPEDS, Common Data Set, U.S. News, and other media surveys
Collaborate with campus partners, technology staff, external vendors, and the central Slate team
Perform other duties as assigned

Requirements

What you’ll need

Bachelor's degree and 7 years of progressively responsible experience in enrollment management, institutional research, data analytics, CRM administration, or higher education operations required
Equivalent combination of education and experience accepted
Strong proficiency in statistical software (e.g., SAS, R, SPSS) and data visualization tools (e.g., Tableau, Power BI) required
Demonstrated experience managing complex data analysis projects and delivering actionable insights required
Excellent communication, presentation, and interpersonal skills required
Ability to work collaboratively in a multidisciplinary team environment required
Strong problem-solving skills and attention to detail required
Master's degree in Business, Operations, Data Analytics, Computer Science, and/or Finance preferred
Three years of supervisory experience preferred
Experience administering or supporting CRM systems, preferably Slate preferred
Strong analytical, organizational, and project management skills preferred
Demonstrated supervisory or team leadership experience preferred
Cover letter required

Benefits

Comp & perks

Professional development opportunities
Inclusive and welcoming workplace culture