Physician Support Coordinator IV

UR Ventures

. Oversee and direct Physician Support employees in assigned divisions .

Posted 10/27/2026full-timeRemote • New York • United StatesJuniorMid-Level💰 $22 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in physician support management, including staffing, training, and performance evaluation. Proficient in scheduling processes and quality assurance to enhance service delivery and operational efficiency.

Highest-signal resume keywords

Leadership ExperiencePhysician Support ManagementSurgical/Appointments Scheduling SoftwareCustomer Service SkillsMedical Terminology

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Scheduling GuidelinesPerformance ManagementQuality Assurance MonitoringTraining DevelopmentWorkflow ImprovementIssue ResolutionDocumentation ManagementProcess EvaluationCompetency MonitoringStaff Counseling

Soft Skills

GuidanceCommunicationProblem-SolvingTeam CoordinationCustomer Service

Tools & Technologies

Electronic Medical RecordsScheduling Software

Industry Keywords

Physician SupportClinic ManagementService ImprovementStaffing PlansPerformance Evaluations

About the role

Key responsibilities & impact

Oversee and direct Physician Support employees in assigned divisions
Assign and direct work and provide guidance to physician support teams
Support recruiting, hiring, training, goal setting, performance management, and promotional decisions
Serve as subject matter expert for physician support duties, scheduling guidelines, and clinic management processes
Coordinate staffing plans, assignments, and daily work
Implement and monitor procedures to improve service and quality
Develop work prioritization guidelines and evaluate and modify processes
Answer complex physician support questions and assist with issue resolution
Precept, onboard, train, and monitor competencies of new staff
Develop and revise training materials, standard work documents, policies, and procedures
Identify scheduling and workflow improvement opportunities
Perform quality assurance monitoring and prepare logs and management reports
Investigate root causes of scheduling errors and improve workflows
Provide daily Access Center triage information and coordinate scheduling triage requests
Establish and monitor adherence to best practices and standards across divisions and departments
Participate in recruiting, hiring, promotion decisions, and performance evaluations
Complete documentation for hires, terminations, and status changes
Monitor and counsel staff regarding performance issues
Adjust schedules and duties; manage time-off and overtime requests; oversee time approval
Perform physician support duties, including complex requests and urgent or emergent clinic tasks
Perform other duties as assigned

Requirements

What you’ll need

High School diploma and 2 years relevant experience required
Equivalent combination of education and experience accepted
1 year leadership experience preferred
Experiences with surgical/appointment scheduling software and electronic medical records preferred
Demonstrated customer service skills required
Medical Terminology preferred
40 scheduled hours per week