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Medical Assistant – 2nd Shift
Urban Strategies. Organize and coordinate medical services with medical providers for unaccompanied children .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in coordinating medical services for unaccompanied children, ensuring compliance with healthcare guidelines, and providing health education. Proficient in managing medical documentation and fostering relationships with medical providers and youth.
Highest-signal resume keywords
MA CertificationBilingual in Spanish and EnglishExperience in Child Welfare FieldExcellent Presentation SkillsProficiency with MS Office
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical ScreeningHealthcare ComplianceClaims Submission AssistanceEmergency Behavioral InterventionMedical Documentation ManagementHealth EducationRoutine Pregnancy TestingYouth Care MonitoringMedical Supply ManagementIncident Reporting
Soft Skills
LeadershipAdaptabilityCommunicationMultitaskingDetail-Oriented
Tools & Technologies
UC PortalCommon Office EquipmentMS Office Products
Certifications & Qualifications
MA Certification
Industry Keywords
Child WelfareHIPAA ComplianceSocial Service SettingYouth CareMedical Services Coordination
About the role
Key responsibilities & impact- Organize and coordinate medical services with medical providers for unaccompanied children
- Process TARS through the UC Portal
- Work closely with medical providers, center leadership, and related departments
- Maintain the UC Portal system
- Conduct initial medical screening and surveillance and support ongoing healthcare
- Provide health education and support partnerships and outreach
- Lead and direct quality services for youth, staff, and medical providers
- Monitor service delivery and ensure compliance with company, state, and federal guidelines
- Prepare youth for examinations and record medical intake
- Initiate routine pregnancy tests
- Assist medical provider staff with claims submission
- Update UC charts with allergies, medications, and immunization history
- Educate and counsel youth regarding disease, treatment, and prevention
- Answer youth questions regarding health, medication refills, and lab results
- Oversee youth care staff and ensure adequate monitoring and safe, efficient care
- Assist with health education classes
- Obtain, compile, and maintain medical files and required documentation
- Schedule and comply with medical appointments and timelines
- Respond immediately to emergency medical needs
- Maintain and review medical supplies; order supplies and medication as needed
- Prepare weekly, monthly, quarterly, and annual reports
- Arrange transportation for medical appointments
- Submit, review, and follow up on significant incident reports involving medical issues
- Participate in quality improvement activities
- Troubleshoot complex medical case-management issues
- Develop working relationships with staff, coworkers, physicians, and youth
- Develop and expand medical, specialty, and dental services with local providers
- Maintain HIPAA privacy
- Travel and support other Refugio programs when necessary, including traveling with youth to medical appointments
- Perform other duties as assigned
Requirements
What you’ll need- High School Diploma or equivalent
- MA Certification
- 1 year experience in the child welfare field working with children and/or adolescents in a social service setting
- Must demonstrate experience training and leading others and adapting to diverse situations
- Minimum age of 21 years or older
- Ability to resolve unforeseen problems with little or no direction from manager
- Excellent presentation skills and oral and written communication skills
- Proficiency with computers, common office equipment, and MS Office products
- Bilingual in Spanish and English (read, write, speak)
- Clean criminal background check
- Clean child abuse and neglect or child protective services check (CAN)
- Ability to multitask, be detail-oriented, and be organized
- Meet contract requirements for all immunizations
- Able to evacuate at short notice and accompany residents to another city for several days
- Ability to remain calm and composed under stress
- Ability to perform emergency behavioral intervention (EBI), as applicable
- Ability to ascend/descend stairs and lift up to 15 lbs.
- Ability to stand, bend, or stoop for sustained periods
- Ability to run, jump, lunge, twist, push, pull, apply approved restraint techniques, and manage the weight of an infant or adolescent in emergencies
- Ability to pass a medical examination determining fitness to safely care for youth
- Ability to communicate verbally and listen for constant surveillance
Benefits
Comp & perks- Medical, dental, and vision coverage
- Company-paid life and disability insurance
- 401K matched contributions up to 4%
- Employee Assistance Program
- Generous vacation time, varying by program and position
- 9 Sick Days
- 11 Holidays
- Long- and short-term disability at no cost
- Company-provided laptop for positions requiring one
- Company-issued cellphone for positions requiring one
- Meaningful employee engagement programs
- Remote work for eligible positions